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"Estuve llamando cantidades de veces mas de una semana antes de mi llegada al hotel y incluso correos electronicos para pedir informacion y hacer unos cambios y nadie respondio. Para al servicio al cliente es horrible. Yo en lo personal no vuelvo a hospedarme en este hotel. Estuve una semana entera en este hotel y para hacer reservaciones para los restaurante todas me la rechazaron. Pague premium para nada. "

"Terrible customer service. Have to stand in line for three hours every morning if you want to make a reservation at the Restaurants. Drinks are limited and very watered down! Have to stand in line to get a beer! Our honey package was 12oz of champagne and 4 strawberries. It’s too bad this place is managed so poorly because it’s a beautiful area! "

"NO ONE should book this property. We paid $2,600 for a week and ended up leaving on day one. I’ve stayed in hundreds of hotels and have never once walked out until this place. I don’t even know where to begin. Before you even get to the hotel, enjoy climbing up the disaster of a dirt road. It’s extremely steep and full of holes that will most definitely scrape the bottom of your car. I was really concerned for my rental. Driving up and down this road, especially at night, was a nightmare....

"El hotel es muy bueno, uno de los mejores de la zona "

"Loved this hotel! We ended up staying in one room for 3 people which was a bit small but for a few days it worked well. Cleaning was great and every issue we had with low water pressure, for example, was fixed in seconds. Staff is great and very welcoming. Great location, close to all good restaurants and the beach. "

"The property was absolutely perfect, private villa, amazing staff who were easy to contact with any needs. The location was great. The kitchenette was decent enough to get by however if we needed anything the staff helped promptly "

"Tous était parfait , la chambre , la vue, le restaurant, un gros wow "

"This is a gem in Santa Teresa. The staff are all superb my kids loved the surf instructor (Diego is amazing) and I loved the morning yoga instructor (Daniella is superb) a great way to start your day and spend the whole day with attentive and professional staff. You will never regret staying here and the kids are already asking me if we can come back again next year. A brand new hotel who already have got it all together the small guest amenities (watermelon water throughout the property) and...

"Great staff, food and clean"

" One hour into breakfast, there was very limited fruit, granola. The staff did not restock and I felt badly for those customers who arrived in the next 2 hours. This was experienced both days. At dinner, the servers never came to check on us, ask if we needed anything, how our food was. We found them to be quite curt and not customer focused. Housekeeping and gardeners A+; reception desk staff varied depending on who was working."

"Outstanding stay and this small resort on the edge of the world. The drive from Liberia airport was a long one, but totally worth it to drive into the little village of Montezuma and into the jungle paradise of Ylang Ylang. Our room was right on the ocean. Going to sleep with the crash of the ocean waves outside our door. Beaches - mostly empty save the hermit crabs and occasional local dog. Staff - outstanding. Bed - comfortable. This is a slice of paradise. Highly recommended for...

"The room and facilities were clean, my only complaint would be the area itself, out of control of the hotel. There was someone sleeping on the sidewalk in front of the hotel when we arrived and there really isn’t much to offer in the area. We only stopped for the night to catch the ferry the next day and thought that there would be more to see. "

"Everything was perfect. We will be back !"

"This is a top notch property with a top notch staff. From Ariela and Daniella in the front office to the dining team, it was a phenomenal experience. OPacifico Hotel Boutique, Paquera, Costa Rica is a must stay!"

"Avi was a great host, awesome room and the service outstanding!! Certainly coming back!!"

"The service at Fuego Lodge is second to none. The pool area is beautiful We watched a highway train of monkeys cross the roofs one evening. Download WhatsApp if you haven't already. You may need it. Will definitely consider staying there again!"

"We had an amazing stay at Blooma Boutique Hotel and honestly loved it from the first moment. The rooms are new, spacious, and very comfortable, you can really feel the attention to detail. The restaurant is excellent, with a great and varied menu. Everything we ate was delicious, fresh, and well made, and we enjoyed every meal there. The service was outstanding. Ricardo, Nicole, Luis, Yaron, and Merav were all incredibly kind, caring, and always smiling. You really feel that they care about...

"Amazing place, great staff and they respond quickly thru What's App to anything you need. Would stay again, very private. You can't hear anything from the main drag. I'd recommend closing the blinds that face the sun when you leave for the day so it's not as hot when you return, you can ask the cleaning ladies that"

"This hotel was absolutely perfect for our stay in Montezuma. The breakfast was very good and the staff were extremely friendly. We even got an upgrade from a regular room to a balcony and they let us check in a few hours early because the room was ready. Hotel was clean and quiet. We saw a ton of wildlife right outside of our room… monkeys, iguanas, squirrels and a ton of unique birds. The location was perfect allowing you to walk to the beach and the main street where all of the stores and...