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"Lack of ambiance "

"Not a 5* hotel but it was everything it advertised and thus gave it 5*. I was not disappointed. It’s an older hotel that’s been updated. I was happy with the room. Great ocean view and left balcony doors open for the breeze. Ate at the restaurant for lunch, good. Used the beach, lovely. Walked to nearby grocery store, handy. Used the Bermuda college gym beside the hotel (small and dated but had all the weight equipment I needed). There are bus stops in walking distance. Taxis in to town were...

"Excellent views of the coast & beach from the room. Breakfast was excellent so many choices. There is a bus stop across the street, so it is easy to get around the island. There are a lots of steps at the hotel and does not seem to be wheelchair friendly. Staff and owner are really very friendly"

"Great bf. Great staff. Terrible view from room"

"Poolside seating was great. The staff was very friendly and accommodating. I would recommend this place."

"Everything was wonderful "

"It was overall a nice stay"

"Yes"

"Great view from everywhere at the resort. Very friendly staffs. Delicious food."

"Beautiful big room with ocean view. Staff was very friendly and helpful. Beautiful beach pool was very cold not heated 😢"

"Staff was always friendly and helpful. Food at the restaurant outstanding. Beautiful grounds. "

"The room was clean and the staff went out of their way to help. They also remembered our names and had great conversations with us dueing kurbstay"

"Not a great atmosphere at front desk, some staff better than others. Pool area nice. Restaurants all nice. Shuttle drives great."

"Everything about this property is wonderful except for the hill. The cottages are beautifully clean and look brand new inside. The view of the harbour is stunning. The property is peaceful. The staff is warm and welcoming and helpful in every way. The only issues we had were the hill from the main street and the village of St. George's up to the hotel, the lack of a beach shuttle because it is only seasonal and the lack of a restaurant property because it is under renovation currently. "

"Gold Lounge experience was excellent. Would highly recommend to any type of traveller. Food was varied and plentiful and the staff were just incredible - especially Rolly, George, Pascal and Pearl. "

"Room was decent Property did not come with cooking "

"Best place i ever stayed"

"Room was very clean, and Ms.Sabrina was very welcoming. "

"Very clean room and friendly staff "