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"Staff were excellent from arrival. Great location for hotel."

"The room was initially extremely dusty and clearly hadn’t been cleaned properly for a long time. It was also quite dark and poorly maintained. Even the coffee machine and other complimentary facilities were dirty and unhygienic, so we didn’t feel comfortable using the complimentary coffee or other amenities. We had to clean the room ourselves before we could use it. However, when we raised these concerns with the manager, he was very attentive and took steps to address the issues. He also made...

"Great location for events on at Spark. Spacious unit with a small lounge area."

"The hotel is well staffed with a good location. We were impressed with the fitness room, which although small was well equipped and had good lighting."

"Staff are great here, very helpful and polite! The facilities are really good, very nice for a hostel. Miss Lucy’s cafe has great coffee!"

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"Good value, spacious room, handy location, extremely nice and helpful staff - exactly what we needed for our 3 night stay in Auckland within our budget (which did not extend to luxury hotel with harbour view). Did not use restaurant/ breakfast facilities so can't comment. Made use of kettle, fridge, hairdryer and ironing board in room ! Thank you"

"Nice and clean, basic but good service and just what's needed."

"Great location close to the heart of Auckland, most things in walking distance. Easy access and close car park"

"I expected a 1 bedroom suite and I got upgraded with a three bedroom suite with a nice balcony and view. I can’t complain. The place was clean, reasonably priced and convenient. I would stay again."

"Sorry, the place can do better with amenities appropriate for the price charged. The restaurant was spacious but the food available was average. Limited choice as well"

"it was clean and good, staff was very helping i really liked the hotel"