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"Nice and clean, great staff. Restaurant had really good food, and open late for breakfast, and later in the evening. Closed for lunch but we were out touring. The shuttle into town is also a big plus as there isnt much free parking in Banff."

"First the great about the hotel, the location is outstanding, nice size rooms, very clean. Breakfast at Louiza is outstanding as was food at the Lakeview and Fairview. We did the Glacier Basin experience which was also outstanding and not to be missed. Now to the not so good, the food at the Alpine bar was terrible, the Louiza on an evening was very average but because of the price that was unacceptable, at that price you expect good food. The toilets in several of the guest public areas...

"Furniture in the room was uncomfortable"

"Clean room, comfy bed, great walk in shower,and while there was some hallway noise as noted in other reviews was not disruptive."

"Perfect location, mountains view and no far from Banff downtown. We loved the coziness of the resort."

"Beautiful hotel, friendly and helpful staff, the roof hot tub, fireplace and pool were awesome! Highly recommend!"