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"Clean cabin; conveniently located; friendly staff."

"No AC in the room and it was a 90 degree day. The room was uncomfortable with no ability to cool off with AC"

"Our room was great and the location was amazing because there was a shuttle provided by the hotel. It offered convenient in and out service to downtown Banff. We were disappointed in the amenities that were promised by the hotel. The pool, whirlpool, and the hot tub were dated and dirty. For the amount of money we paid per night, with 2 young children, we were looking forward to using the amenities. There were tiles missing and neither the hot tub nor the whirlpool worked at all. The railing...

"The staff were great, just we expected our room to be cleaned everyday, but the sheets and pillow covers remain unchanged which was not what we expected. Also if we were able to use amenities like media room longer , more than 10 pm would be great. But thanks to the hotel management and staff it was a pleasant stay in Canmore."

"Us and our 4 kids really enjoyed this hotel! The staff were so kind and helpful. The front desk agent and the maintenance man were incredibly helpful in getting our toddler’s remote control truck up and running. The pool was also so fun! I wish we didn’t have to book time slots but an hour was enough! Also loved the room service. Would return for sure!"

"The staff was courteous and met any need expressed. We received a bathrobe with a large tear in it and there were areas that certainly needed to be dusted but everything else was well cared for. We did not care for the pour over coffee. Perhaps they need to give advice regarding the strength of coffee expected. Harris was always extremely weak."

"The room was just ok, I was on the bottom floor, my widow was right in the rear parking lot if the one set of curtains that barely fit the window were not closed all the way people in the parking lot could see directly into my room. The staff were friendly but there is a definite disconnect due to language barrier as the staff is from a different culture. The parking on the second night was terrible as I had to park way in the back of the hotel and with no rear entrance I was definitely nervous...

"Close to everything, friendly staff and clean rooms! Close to highway for easy access!"

"Clean room"

"2 blocks away from the hospital"

"Excelente lugar."