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"❤️❤️❤️"

"Room were clean and well maintained"

"It was a great stay and staff were helpful, the best part was the shuttle driver. He was wonderful and always on time for this weekend."

"Rooms are extremely outdated. The couch and the carpet need some cleaning . The fridge was too small. So if you have small kids and want to buy fruits it may not fit . The hot tub looks good , however it has a very strong chlorine smell. Probably good to stay one day or 2 , but not more than that ."

"Beautiful classic hotel next to national park. Amazing scenery, great Steakhouse and Italian restaurants onsite. Spa facilities were great"

"safe, quiet, good location, friendly staff"

"Great 2 nights stay with an awesome restaurant."

"Everything was a 5/5! The only thing I would recommend planning ahead of time is getting your drinks before 10pm. I had a long day of travelling and hiking and wanted to settle down my day with a drink just to find out it was too late. I do love that it is dog friendly though!"

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"The room was clean and the breakfast was great. However, the toilet didn’t work properly; the tank took over an hour to refill between flushes. We reported the issue to staff, but nothing was done. Also, note that the blue side of the shower controls the hot water and the red side controls the cold, which is the opposite of what most people expect."

"Not clean at all no ac"

"The place was as advertised. The contactless parking and check-in were easy and convenient. Location was excellent for walking access to downtown Banff, nearby trails and attractions. The staff were friendly, the rooms were recently renovated and clean. I would stay here again, my girlfriend and I had a great time and were very comfortable. My only gripe is the steep price, but it’s Banff and you have to expect to fork out the cash to stay in a convenient location."

"We were extremely disappointed in the unit we received- it was very dirty and dated - the entire property was very dirty and dated - for the price we paid - we deserved much better - decent location to the downtown with roam shuttle - but felt the property needed a lot of updating and cleaning"

"Room is clean staffs are friendly Parking is convenient"

"Too noisy. But I knew that!"