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"Loved the fire pit and fire the staff was great! Amazing location right off the highway and close to everything."

"No AC in the room and it was a 90 degree day. The room was uncomfortable with no ability to cool off with AC"

"Staff are generally friendly and nice; that’s the only positive I can say unfortunately; at the nightly room rate charged (close to $600 per night), one would expect a certain level of cleanliness, up to date rooms and infrastructure, and daily housekeeping to list a few…however, none of this was evident during the stay. I understand that every hotel in Banff uses the season to milk its visitors but I would hope that there is a modicum of service and quality that ought to be provided. The...

"The staff were great, just we expected our room to be cleaned everyday, but the sheets and pillow covers remain unchanged which was not what we expected. Also if we were able to use amenities like media room longer , more than 10 pm would be great. But thanks to the hotel management and staff it was a pleasant stay in Canmore."

"My son absolutely loved the water park and my husband loved the gym."

"Great Hotel to stay. We were happy to stay at this Hotel for our summer vacation to Banff. We would recommend this hotel 😊👍"

"The staff was courteous and met any need expressed. We received a bathrobe with a large tear in it and there were areas that certainly needed to be dusted but everything else was well cared for. We did not care for the pour over coffee. Perhaps they need to give advice regarding the strength of coffee expected. Harris was always extremely weak."

"The room was just ok, I was on the bottom floor, my widow was right in the rear parking lot if the one set of curtains that barely fit the window were not closed all the way people in the parking lot could see directly into my room. The staff were friendly but there is a definite disconnect due to language barrier as the staff is from a different culture. The parking on the second night was terrible as I had to park way in the back of the hotel and with no rear entrance I was definitely nervous...

"Close to everything, friendly staff and clean rooms! Close to highway for easy access!"

"Good location. Shuttle bus service is convenient"

"2 blocks away from the hospital"

"Excelente lugar."