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"- room was dirty, peanuts were found on the carpet - biscuits found inside the sofa beds - used cups and straws were under the bed - ordered room service meal of $29, turns out to be $54, waited for over 30min - shampoo were all used up, called room service 3 times and waited for 2 hours to be delivered - very hard to recommand the hotel to anyone"

"Great and helpful staff. The out of service elevator was a pain every day getting up and down."

"The place was super busy when we got there, so we went back to our car and booked online. The staff was friendly and tried their best to help us out. For the price, we can't complain; we had a good stay. We're definitely coming back here."

"Clean rooms, very good location, nice staff. Parking was a little difficult"

"Unfortunately, our stay was quite disappointing, especially considering the condition and maintenance of the room. The bathroom had only a fixed shower head, which was very inconvenient for a child to use. The sink (lavabo) would also fill up with water every time we used it, and the bottom of the sink was visibly rusty, which was unpleasant and did not give the impression that the bathroom was well maintained. There was also an issue with housekeeping and the bed. After the bed was made, the...

"amazing"

"The room was not ready after we were checked in and the bathtub was clogged."

"they misplaced my luggage and nobody was in any hurray to find it,......they cleaned the room and replaced the 3 towels with just 1 towel!!........nobody answering any of the phones that might be able to help,front desk, concierge..between 9-10 pm"

"Dirty, flies in the room. Not clean bathroom ."

"Excellent hotel in the heart of a top notch city! Staff were very polite and helpful. My French is poor but I try and the staff were very patient with me!"

"Except for the fact that there is a water park attached to this place, everything else is below average. There are no toiletries in the room, no plates or glasses to have food and no bottled drinking water supplied. After spending $300+ on a room per night, it felt like a scam. Breakfast within premises $20 +tax. You can find filling extremely tasty food outside the place well below $15 for an unlimited breakfast buffet. They charge you extra for everything including parking, which doesn't make...