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"We stayed for two nights and upgraded to falls view room. It was worth the price and the room as excellent. I had a great stay and excellent experience."

"Clean room"

"We had the best time at the chelsea hotel, while the rooms were a bit outdated, we fully enjoyed all the amenities. Having a four year old who needs to be entertained constantly it was a no brainer when we booked this hotel. She spent hours in the workshop playing with the toys. There was a character show and she even pet and learned about animals. Would"

"First off, the view was absolutely incredible overlooking Niagara Falls. The hotel itself needs a refresh but compared to similar hotels nearby, it's substantially less expensive. A bit of a wait to check in, maybe 20 minutes or so. The staff were definitely friendly. The always-available coffee was nice. Would be nice to have a coffee machine in the suite too. We did not use the pool or hot tub as it was pretty busy with other families occupying the facilities. Having Applebee's attached and...

"The hotel is in a great location, very convenient, clean, and well maintained. The bathroom was also very nice. However, the hotel did not provide drinking water, which was a little inconvenient, so we had to prepare our own. When we booked the room online, breakfast for two was included. However, at check-in, we were told that breakfast was no longer included and that we had to pay for it ourselves. We understand that this may have been due to the busy season. The breakfast itself had a good...

"Surpassed our expectations. The suite had everything we needed to prepare our meals, rest, and entertain ourselves in between the outdoor activities. We're planning to go back soon! Rooms were clean and the staff was excellent."

"We had an amazing time. The staff were very nice, the food was delicious and the view from was a 10/10. How much I recommend this place?! 9/10"

"Really enjoyed our stay. The location is fantastic with everything you need a short walk away. The hotel while undergoing renovations is clean and kept. Yes the wallpaper is falling in some floors but that doesn't not effect your stay. The rooms were spacious and clean the bed was comfortable and the addition of both a microwave and mini fridge was appreciated. Will definitely stay again."

"The old building has character but the rooms need some updates ( carpet in the hallway , mold and paint chipped in the washroom). Our stay was awesome anyway. I really appreciated how the staff was friendly and attentive. More than five star for the staff!!"

"Deben remodelar los pasillos. Y el agua del water park es estremadamente fria."

"Still upset about the money wasted on Ubers because we couldn’t drive our car or risk not being able to get back in because of the workers on strike. What a waste of time and money. I also struggled to get a live person on the phone at the front desk. Hotel was clean. View from the room was fantastic."

"The Hotel is a little dated but beautiful"

"Liked everything"

"Amazing experience all round. Had a poolside room with quick access, everything was better than expected and would highly recommend."

"Family if 6. Had a great time!"

"We were assigned in the room that with tiny window like you are staying on the basement. We have kids and all we see is four walls. Not so good for kids."