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"Upon arriving at the airport at 10:44pm we were hoping to be greeted by our driver, who we booked 3 months prior to arrival, that was not the case. We had to wait an hour for him to arrive to pick us up. No apology just went on like nothing had happened. We arrive at entrance where they drop you off with your luggage and someone comes to meet you to bring you down the alley to your hotel. Check in was fine and smooth BUT once we got into the room is where we were both put off (not even the...

"Excellent food Great facilities and a heated main pool. Shame the water park is freezing. Very large site so difficult of You have mobility"

"The food was very good. Staff was friendly."

"Wonderful stay!!! "

"Great hotel - really enjoyed our time here. WOuld come again. One question what was the scent in the lobby ? very nice. "

"Exceptional staff, beautiful rooms, delicious food. A real home away from home experience! "

"The menu is limited. I didn't bother with breakfast unless I had to go on an excursion. Although the menu is limited, the food tastes good. "

"Great location and really clean."

"Wir haben vier wunderbare Nächte zu zweit im Riad Monceau in Marrakesch verbracht (inklusive Frühstück und Abendessen) und waren rundum begeistert. Ein besonderes Highlight war die Live-Jazzband am Abend – mitreißend und sehr unterhaltsam. Die Musik findet direkt im Innenhof im Restaurantbereich statt und sorgt für eine ganz besondere Atmosphäre. Da das Restaurant sehr gut besucht ist, empfiehlt sich eine Reservierung. Unser Zimmer „Calif“ war wunderschön und sehr komfortabel eingerichtet....

"good stay"

"الإقامة ممتازة جدا "

"We really enjoyed our stay here, The Hotel is extremely clean and the Rooms are very Luxury. Minutes walk into Medina with Excellent staff. Complimentary drinks & Snacks on arrival. "

"Well laid out hotel. Found there were restrictions on what food/drink was available where. Not a major thing but frustrating. En-suite bathroom layout was a little strange - location of sink, location of hand soaps, weirdly high towel rack, strange blinds not a wall so everything going in the bathroom could be heard in the bedroom. Poor soundproofing / terrace door which meant the overly loud evening v entertainment was very loud in our room."

"Staff was super helpful."

"I expected more from this resort, but was somewhat disappointed by the amenities and the food service "

"The service is impeccable and the property is beautiful and centrally located. The service was so friendly and accommodating ! We ordered room service which you can access Nobu menu also and it was white glove service. Highly recommend and will definitely comeback "