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El Fenn

4.5 star property
Luxury spa property, walk to Jemaa el-Fnaa

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Photo gallery for El Fenn

Terrace/patio
House, 4 Bedrooms | View from room
Turkish bath, body treatments, facials, 2 treatment rooms
xxxFamily Suite, Annex Buildingxxx | Terrace/patio
Free toiletries, hair dryer, bathrobes, slippers
Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Spa
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
2 Derb Moulay Abdellah Ben Hezzian, Bab el Ksour, Medina, Marrakech, 40000
  • Popular LocationLe Jardin Secret6 min walk
  • Popular LocationJemaa el-Fnaa7 min walk
  • Popular LocationMajorelle Gardens4 min drive
  • AirportMarrakech (RAK-Menara)13 min drive

Room options

View all photos for Room (Extra large)

Room (Extra large) | Minibar, in-room safe, individually decorated, desk

Room (Extra large)

Highlights

Individually decorated
Air conditioning
Hair dryer
Private bathroom
Bathrobes
Free bottled water
Espresso maker
Minibar
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Minibar, in-room safe, individually decorated, desk

Family Suite, 2 Bedrooms

Highlights

Individually decorated
Air conditioning
2 bedrooms
Bathrobes
Private bathroom
2 bathrooms
Hair dryer
Free bottled water
  • 75 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds

View all photos for Room (Medium)

Room (Medium) | Minibar, in-room safe, individually decorated, desk

Room (Medium)

10/10 Exceptional

Highlights

Individually decorated
Air conditioning
Hair dryer
Private bathroom
Bathrobes
Free bottled water
Minibar
In-room safe
  • 43 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Large)

Room (Large) | Minibar, in-room safe, individually decorated, desk

Room (Large)

8.3/10 Very Good

Highlights

Individually decorated
Air conditioning
Hair dryer
Private bathroom
Bathrobes
Free bottled water
Espresso maker
Minibar
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | Room amenity

Family Suite, 3 Bedrooms

Highlights

Individually decorated
Air conditioning
3 bedrooms
Bathrobes
Private bathroom
3 bathrooms
Hair dryer
Free bottled water
  • 90 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Suite (Plunge pool)

Suite (Plunge pool) | Minibar, in-room safe, individually decorated, desk

Suite (Plunge pool)

10/10 Exceptional

Highlights

Individually decorated
Private plunge pool
Air conditioning
Hair dryer
Private bathroom
Bathrobes
Free bottled water
Espresso maker
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Marrakech

Located in Marrakech, El Fenn is in the city center. Jemaa el-Fnaa and Avenue Mohamed VI are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Majorelle Gardens and Oasiria Water Park. Traveling with kids? Consider Le Jardin Secret and Agdal Gardens.
Visit our Marrakech travel guideOpens in a new window

What's nearby

  • Le Jardin Secret - 6 min walk
  • Jemaa el-Fnaa - 7 min walk
  • Marrakesh Museum - 10 min walk
  • Marrakech Plaza - 2 min drive
  • Majorelle Gardens - 4 min drive

Getting around

  • Marrakech Central Station - 8 min drive
  • Menara Airport (RAK) - 14 min drive

Restaurants

  • Argana - 6 min walk
  • L'adresse - 5 min walk
  • Café Kif Kif - 4 min walk
  • Kabana - 2 min walk
  • Maison MK - 2 min walk

About this property

El Fenn

Family-friendly property near Jemaa el-Fnaa
Near Marrakech Plaza, El Fenn provides a free breakfast buffet, a rooftop terrace, and a garden. Treat yourself to a body treatment, a manicure/pedicure, or a massage at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a library and dry cleaning/laundry services, guests can connect to in-room WiFi (surcharge).
Other perks include:
  • 3 outdoor pools
  • Breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), concierge services, and luggage storage
  • Barbecue grills, a gift shop, and a reception hall
Room features
All guestrooms are individually decorated, and feature comforts such as air conditioning and bathrobes, as well as perks like safes and WiFi.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Tubs or showers, free toiletries, and hair dryers
  • Heating, daily housekeeping, and desks

Languages

Arabic, English, French, Italian

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Valet parking on site (surcharge)
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Breakfast available for a fee
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Things to do

  • 3 outdoor pools
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Cribs/infant beds (surcharge)
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are available for EUR 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.51 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: EUR 0.51 per person, per night
  • Service fee: EUR 5 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

El Fenn Hotel Marrakech
El Fenn Hotel
El Fenn Marrakech
El Fenn Property
El Fenn Marrakech
El Fenn Property Marrakech

Frequently asked questions

Does El Fenn have a pool?

Yes, this property has 3 outdoor pools.

Is El Fenn pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Fenn?

Valet parking is available for a fee.

What time is check-in at El Fenn?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at El Fenn?

Check-out is at noon.

Does El Fenn provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is El Fenn located?

This family-friendly Marrakech property is located in the historical district, within a 10-minute walk of Dar el Bacha Palace and Jemaa el-Fnaa. Majorelle Gardens is 1.4 mi (2.2 km) away.

El Fenn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 74 out of 93 reviews" "
Rating 8 - Good. 14 out of 93 reviews" "
Rating 6 - Okay. 3 out of 93 reviews" "
Rating 4 - Poor. 0 out of 93 reviews" "
Rating 2 - Terrible. 2 out of 93 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Karla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go to for Morrocco!
Amazing hotel, with great customer service and overall great hotel to stay in. Highly recommend staying here!
Stayed 4 nights in Mar 2020

10/10 Excellent

Rahul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Honestly an amazing hotel. Great food, Amazing views. The service was impeccable. The room was super comfortable. Lovely pool
Stayed 2 nights in Mar 2020

8/10 Good

MZ, San Francisco- CA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful property, friendly staff- all very helpful and genuinely kind. I found significant issues with the rooms though - from a shower that backed up flooding the WC, to mold on bathroom walls ( large areas covered in mold not little bits) a clogged, old hand shower, very spotty WiFi, heat out entirely in one room ( attributed the issue to a storm however it had began the day before) wobbly, unkept furniture, lounge chair on which the bottom had given out, loose, old bathroom faucets that were all loose and wobbly etc. For the price of the rooms (or any cost for that matter) I found all these things unacceptable. I brought up some of the significant issues to the staff while there(backed up plumbing etc) and was moved to 3 different rooms during my stay. The staff was accommodating but spent a lot of time apologizing (I felt so bad for them) I am a kind and reasonable person and I fault the facilities manager - Focus needs to expand to the basic function and care of the units and not rely so much on the “optics” and aesthetics to carry the property through. The things I noticed seemed chronic and to not have been tended to for a long time (like the mold covering a huge part of the wall- that would take months) To experience issues with BASIC ESSENTIALS like the bathrooms seems inexcusable. The service staff is kind and lovely but I will not stay here again. Whoever is in charge of maintenance of the units needs a talking to by ownership.
Stayed 10 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A magical place to stay. One of the best hotels i have stayed.
Stayed 3 nights in Nov 2019

2/10 Terrible

Min Lee

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Fenn is such a beautiful hotel, the art and decor are perfectly curated and the rooms are each so unique and interesting. The staff and service was perfect, food was great, water available everywhere, great amenities in the bathroom. Also went to the spa for the Royal Hammam treatment and really enjoyed it.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect experience, Lovely management and staff. My first and always options in Marrakech
Stayed 4 nights in Jul 2019

10/10 Excellent

Suzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning
Outstanding and memorable Interior design stunning
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and very nice service I have loved staying there , super professional and real Maroccon experience
Stayed 4 nights in Apr 2019

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is unbelievably beautiful and the location is perfect. We had a few uncomfortable incidents with the staff that really put us off. Would definitely stay there again but hope there is an improvement in how the front desk staff deals with the guests.
Stayed 5 nights in Mar 2019