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"Great hotel - room was lovely - bed "

"Our stay at Grand Hotel Baglioni was nothing short of perfection. The staff were helpful and our room was clean. We had our complimentary bottle of wine waiting for us after a long travel. The hotel location was important to us as we wanted a stay at place that we could have access to the main sites. The hotel is literally across Santa Maria Novella train station. It’s a short walk to the Duomo, shops, cafe, grocery store (Conad) and even a self-serve laundry."

"courteous staff, free laundry, water stations"

"Quality and Beauty describes this hotel"

"So convenient to walk everywhere from the hotel. Staff was friendly and rooms were comfortable and clean. "

"Room was spotless and staff very professional and helpful."

"Yes to all"

"Great stuff. Great location. 10/10 service "

"Clean and comfortable room. Great location. Wonderful breakfast buffet. Very courteous and helpful staff highly recommend. "