"Hotel was rundown, and when I got to my room, it was trash on the floor, mold, stains everywhere, and when I took the sheets off the bed to check for bedbugs, I found stains all over the sheets which looked to me like it was smeared fecal matter. It was unsanitary and disgusting. I went downstairs to talk with management and they were not there so I spoke with the front desk lady and she was unhelpful and I asked her about getting a refund and she said that the management won’t be giving a...

"Staff was nice, rooms could be cleaner."

"Our stay was nice but we ran into a few issues. We booked the room for two nights with our newborn. - Room service tried to enter our room three times even though we had the do not disturb sign up (woke our sleeping newborn and I up). - When no one answered the door they took it upon themselves to let themselves in? We were sleeping, WITH THE SIGN ON THE DOOR?! - To add onto this, they did it around 10am on our second morning, check out is at 11? - final complaint, we had the room...