Find hotels in Chilton Foliat from SAR 247

"Upon arriving last night I got given a room key and as I opened the door someone already had all their stuff on the bed and the lights were on. Had to go back to the front desk in which all he could say is ‘shouldn’t be’ no apology to me. Nothing. I then got a new room key and was told to put my REG plate into the system. Which I did. Was not told to pay for parking. I then checked at the front desk again this morning I didn’t have to pay as I didn’t get asked to and she told me ‘no you should be fine’…I called the parking/camera company today and they said if I hadn’t have paid when leaving after being persistent with the girl at the desk I would have got a fine."

"Centralised temperature control was broken and staff failed to address the issue in 2 consecutive nights. Rooms were heated through centralised system and there was no maintenance staff to fix it and thermostats in the rooms were disabled, it wasn’t possible to control room temperature and opening windows led to major motorway (M4) noise in the room. This led to very uncomfortable and sleepless nights for entire family!!! "

"Manager needs to be changed."

"Parking was easy - we booked an EV charging space which worked well overnight Friendly, helpful staff"

"The internet was fast, but one had to keep sighing in after a few hours. Room was comfortable, too hot. Unable to turn off radiator."

"Everything at the hotel was 5 star. Will be booking again. "

"No fuss check in, friendly staff, and conveniently located near shops and bus stations."

"Really lovely room, and a nice hotel. Could be a bit more in the way of tea/coffee options which were fairly minimal. Nice to have a fridge in the room which can be self-stocked."

"Lovely hotel. Great staff and service. Good food but accommodation was a let down. Bed in our room was only a small double so had a poor nights sleep. "