"Friendly staff and great breakfast!"

"We called ahead to let the staff know we were arriving around 3 am. Staff stated they would leave the key with our name and let overnight staff know not to run the audit until later. While the key was there, we were startled awake at 6 AM by someone trying to enter our room. We arose, told them the room was occupied, only to be shocked when someone used a key to open the door and tried to push open the bolt. We again stated that the room was occupied and were told that it wasn’t supposed to be....