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"It was"

"Excellent hotel if you’re looking for a great base to explore the fantastic NYC!"

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"The staff were extremely welcoming and helpful. The room was, as advertised, very small but felt roomier thanks to a huge mirror that doubled the light coming in the window and the sense of space. There's a compartment under the bed for luggage as well as a couple of drawers, one with a safe. The bed was very comfortable, despite being quite narrow. The cleaning staff do an amazing job, the shared bathroom down the hall was immaculate, as were the halls and the room itself. Easily accessible...

"Clean rooms and helpful staff"

"This has been one of the worst hotel experiences I’ve ever had. The property is dirty, outdated, and definitely not worth returning to. The man who checked us in was incredibly rude and unprofessional. To make matters worse, our room wasn’t ready when we arrived. Since we wanted to explore the city while we waited, we had to pay $5 for each piece of luggage for the hotel to store our bags. Between the charges when we arrived and again at checkout, I ended up spending an additional $80 just to...

"Room was tiny, couldn't even put my case on the floor, blinds were broken, and I stayed in 2 different rooms and this was the case for both, and there was literally no light in the room and opened the blind to be blacked out by the high rise next door."

"La única queja que puedo tener que la habitaciones grandes (la que yo escogi) está pegadas al elevador, y el mismo hace demasiado ruido… aspecto a mejorar"

"Front desk staff was very kind and helpful. Only one at a time so it did become a bit of a wait but they did their best. Room did not have a shower but provides shower supplies. Overall a good space for a large group of people"

"Quality hotel, very convenient location, helpful staff"

"⭐️⭐️⭐️⭐️⭐️"