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"I can see why someone would be tricked into staying here if they weren’t from New York and thought they were getting an ideal location as it’s on Stone Street, but this is a hotel for people who don’t know how to stay at hotels. It’s terrible. The staff is terrible if you want absolutely no service. This is the place for you."

"From check-in to check out, our experience was exceptional! We highly recommend staying at this hotel. "

"Such a convenient location. The mattresses leave alot to be desired. Way to firm and felt like a spring was hitting my hip. My son had other bed and had similar feeling. Rooms are great otherwise. "

"Room was clean views were nice"

"客室は清潔で問題ないが、タイムズスクエアの近くということで、部屋はかなり狭めで、セミダブルのベッドも身長175cmの私でも少し足が出るくらいだったため、ベッドの長さが気になる人はいるかもしれない。ただ、ロケーションはTimes Squareに近く、AmtrakのMoynihan駅まで地下鉄で一駅、歩いても15分なので、とても便利だった。近くにベーグルやケバブの高評価のお店もあり、朝食を買いに行くにも便利。スタッフの対応はクールな感じで、特に悪いわけではない。チェックアウト後の荷物を預ける専用のスペースがあり、管理者がいたので安心してあずけることができた。"

"Clean rooms but loud and noisy. Staff seemed friendly but ineffective. Too many teens roaming the halls at night, setting off alarms late into the night waking my kids. Staff kept saying they would fix it, took more than an hour for the alarm to stop. Didn’t help that we were put right beside the elevators and heard the beeping of people getting on and off the elevator either. Also can hear delivery or garbage trucks backing up at 5:30am then again at 6am. Staff seemed unaware. Not relaxing but...

"Perfect in every way!!!"

"👍"

"Friendly knowledgeable staff. Very good location "

"Ideal location if who’s want to be close to Time Square."

"We had a problem getting face towels. And it was very cold our heater was not working."

"This hotel is in a very convenient location with Madison Square Garden, Penn Station, Amtrak, CVS, Starbucks and parking options located within immediate walking distance. The front desk staff was friendly and helpful. It is an older building however it is well cared for. My room was clean and had a view of the Empire State Building."

"We stayed at Embassy while in Niagara Falls for a concert at OLG Stage which is at the casino. 5-10 minute walk. We chose off site parking for $35 per night with the shuttle always there when we needed it. Rooms are clean and comfortable beds. A lot of room since our room had 3 double beds. Great for families. Buffet breakfast in the morning is great too. Extra value for what you pay. We have stayed her a lot while in Niagara Falls and will definitely stay here again. "

"For a family getaway weekend we booked an upgraded “suite”. The unit we got appeared aged and worn and not well maintained / clean. Staff were great but will not return to this property. "

"Excellent staff. Check in was efficient. The hotel is in an amazing location, with the falls right there. The hotel was worn with few amenities. The carpet in the hallways is very worn and needs a good cleaning. There was debris on the floor outside our room and after a 4 day stay, it was still there. Bottom line, great location but needs some "

"times square 5-7 minute walk "

"This is such a convenient location for our Manhatten visit. Steps from Time Square close to the Theaters. Plenty of choices for food and entertainment. Convenient to use the public transportation."

"Muy buen servicio en todo "

"Less than what I expected."

"Yes"