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"Excelente!"

"On first appearance, the place looked beautiful, however an absolute nightmare. The shower didn’t work properly. It barely leaked out water. There was a small puddle of water on the floor by the bathtub. Woken up in the middle of the night to sirens and false fire alarms that kept going off multiple times throughout the night. There were only small two bath towels for two women to use and it took ages to have them brought up to the room. We had to wait about 40 minutes in a line just to check...

"Nothing"

"The views are incredible and staff was so friendly Had a beautiful time with my family"

"I needed a mini fridge in my room and the staff was able to get a mobile fridge for my room. Very helpful."

"Clean"

"The view was amazing from 15th floor. Totally worth it."

"terrible，ac is too noising"

"Excellent hotel close to Madison Square Gardens, Times Square, Herald Square, Empire State Building, a wide variety of food options, buses and subway access. The staff were the most friendly and helpful. Rooms clean and safe. Highly recommend!"

"Great location. Could walk to everything. The staff was so polite. Was an older hotel, but you couldn't tell because it was so well kept. Would recommend to anyone!"

"Well, there were no towels in the bathroom, and the room doesn't come with a coffee maker or bottled water. I don't know if I've ever stayed in a hotel that didn't have these items. When we mentioned it to somebody at the front desk, she told us that this wasn't a five-star hotel so don't expect those things. (I don't think she was referring to the towels.) The lobby is nice, but for some reason it's always mobbed with people, and our room is quite nice as well. It's bigger than I expected for...