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"Parking in the hotel car park required skill to get in and out of a narrow and tricky access but I’m sure other parking in the town was available. "

"Our stay was truly wonderful from start to finish. The venue itself is absolutely stunning—rich in history and full of character—and the gardens are simply breathtaking. Being able to walk down to the River Usk and wander for miles through the open fields was such a special experience. The rooms were clean, comfortable, and beautifully appointed, making it easy to relax and feel at home. What really set this stay apart, however, was the staff. Every single person we encountered was warm, kind, and welcoming. The dining team were especially lovely and incredibly accommodating, making each meal feel personal and enjoyable. A particularly memorable moment was on the morning of our departure, when the gardener—while tending to the fire—took the time to stop and chat with us about the grounds. It’s those thoughtful, human touches that make a stay truly unforgettable. I wouldn’t hesitate to stay here again. It was a genuinely special and memorable experience."

"We had a good stay at the hotel because we have loved it for the last 10 years. The food was the usual excellent standard. However, the bed was the least comfortable and most worn out bed we have seen in a hotel in years, which led to a poor nights sleep. The bathroom has been repaired since our last visit but the worksmanship was poor and it felt quite shoddy. We did not use the pool area this time, so cannot comment on whether it has been maintained. We will wait a while before we return and hope the mattress (es) are upgraded. Thank you to the kitchen and waiting team for really good meals. "

"All Good thanks apart from worn bathroom. Staff were very concerned and helpful. "

"The room was clean but bathroom and the room itself looked tired and needed a bit of decorative attention. The veggie breakfast was good and there was plenty to choose from. The staff were polite and friendly. "

"Couldn’t fault any thing, allowed to check in early and the room was great. Breakfast was superb and would definitely stay there again highly recommended "

"Public areas and exterior very good , car park small but close and well priced. Our room felt tired."

"Breakfast was good parking good to "

"On arrival at 5.45pm was told that would need to eat at 6pm as was too busy later on, 2nd evening was a curry event so had to travel out both evenings for food. Was told breakfast was u till 10am however it finished at 9.30am. Was told checkout on the Saturday was 10am however it was 11am on weekend, also housekeeping entered our room at 9.10am to clean we hadn’t even had our breakfast delivered which was due at 9.45 and was cold. "