"Clean and neat room. No kleenex box. Very helpful staff. A swimming pool! Comfortable bed. Beautiful setting. Breakfast is bagels, toast, cream cheese, butter, packaged muffins and donuts, cereal, boiled eggs, mandarins, bananas, yogurt. Very narrow aisle for breakfast, hard for people to access."

"I paid for a non-smoking room, and the smell of fresh cigarettes was terrible. But that wasn't the worst part; they gave me a FILTHY room. There were stains of personal fluids on the bed and pillows, a dirty refrigerator, and trash everywhere. When I complained, they didn't even apologize; they just gave me another room, and obviously, I couldn't sleep well or trust the cleaning. My body was itchy. The most disgusting experience I've ever had."