"The rooms were disgusting along with the bedding. The bathroom had dirt on the walls. There were no towels, only washcloths. My 80 yr old mother called to ask for towels so she could shower and was told my staff that they would not give any towels until after 9am when cleaning crew arrived. The beds were terrible to sleep in and only one small pillow for each guest. "

"We were forced to book another hotel --through expedia--upon arriving and seeing a trailer full of cats, the desk staff smoking, doors with destroyed paint, pothole ridden parking lot. The place is awful and we would have felt unsafe and exposed to smoke and cat fur (one of our family members has severe allergies). I didn't even go in. I left a voicemail canceling our stay. Regrettably I didn't say why. I will be disputing the charges. "