Find all hotels by Independent in Bal Harbour, FL

"Clean room. Perfect when you need to be at the airport early"

"There was an incident with the fire department late Sunday. It caused issues with the A/C, hot water, and electricity. The staff didn’t do a good job communicating these issues and when they would be fixed. "

"Clean room, good location, airport is nearby, safe. This is my second time staying! Highly recommend. The bed is 100% comfy. Only noise will be the airplanes departing but that’s ok for me but i don't know for you."

"Clean room"

"Nice accommodation and view. Convenient to cruise terminals. "

"Our ac was broken, our door broke so we couldn't get inside it, we had no windows that opened in our room, theres no working ice machines, one of the elevators was broken the whole trip so it took forever to get down from the top floor, their was construction on the beach that ruined any relaxing, you had to pay for beach chairs in their private beach area even though we paid to be at the resort, and we found cockroaches in the hallways. Overall we are very disappointed in our stay. "

"The room had a lot of dust. Even after the cleaning staff came to clean it. Please do something about that"

"I wanted to love this place so much - the photos online made it seems so cute and clean. Upon walking up to our room (elevator was out of service) I felt totally duped. The floors were sticky, the ceiling looked like it had mold, the patio door didnt close, pillows were wet, not one thing was well maintained which would be fine if it was $200 a night - but for what we paid I found it unacceptable. Staff seemed miserable and were less than helpful. There was also major construction in the lot next door, which I know is out of their control (they should let you know or if you’re in that wing of the hotel maybe a disturbance discount) but waking up to that noise on a Saturday morning was a major bummer. Ugh I hate leaving a negative review, but I also hate being priced gauged on something totally not aligned with the quality. "

"Excellent stay."