"I had stayed at the Grand Hyatt Athens a few times before, but unfortunately, this was by far my worst experience\.
I had reserved and paid for a room with a king\-size bed\. However, I was initially assigned a room with what appeared to be a queen\-size bed and a strong moldy smell\. Instead of addressing my concerns, the staff tried to convince me that the bed was a king and that the smell was normal and present in every room\.
What made the situation worse was the supervisor’s attitude\....
"I had stayed at the Grand Hyatt Athens a few times before, but unfortunately, this was by far my worst experience\.
I had reserved and paid for a room with a king\-size bed\. However, I was initially assigned a room with what appeared to be a queen\-size bed and a strong moldy smell\. Instead of addressing my concerns, the staff tried to convince me that the bed was a king and that the smell was normal and present in every room\.
What made the situation worse was the supervisor’s attitude\....
Ana