"The hotel is older but the rooms are really nice. Great location right next to the subway. Staff was really nice, great gym, and the tick tock dinner is awesome. Great food!"

"Best location and best view. The service is also great and there is an amazing rooftop."

"The room smell bad and TV was not working call for service and did fix ."

"Terrible. I expected so much better for the price. Location was great, but that's where the positives end. Staff for check in was incredibly rude. Kept stopping check in with me to assist other travelers. Then got to the room and it was stifling. Called the front desk who said they would send someone to work on it, but the AC never actually cooled the room. Also, the shower was a safety hazard. Very slippery. I actually fell and hurt my hip. Made it painful to walk for the rest of the trip. I'm...

"Beautiful property, excellent location for our needs and the staff were super friendly and helpful. First class hotel at its finest. Lovely courtyard to relax and eat some lunch."

"Kosher cafe at the lobby. Serafina conveniently downstairs. Excellent restaurants nearby."

"Property was conveniently located to Times Square, subway, etc. but property/room was simply adequate. Furnishings were badly in need of refurbishing or replacement. Room had only one light which was the main overhead light. There was a very weak bedside lamp that was barely hanging on to the fixture. Dresser and desk were pretty scarred and banged up. The black out blinds behind the window sheers had no mechanism for raising and lowering so they hand to be rolled up by hand and rested on...

"Everything was wonderful including staff, location and accommodations."