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"Beautiful hotel in a beautiful town. Great food and amazing staff."

"Room wasn't cleaned at all, all sorts of used items under the bed that did not belong to us, broken tiles on bathroom floor didn't allow to walk on it barefoot, shower was from hot to extremely hot, cobwebs all over the place. Awful state of the property, ell of damp everywhere, we had to leave after first night, it was unbearable to stay any longer"

"Great position, excellent bed, easy parking"

"Staff were brilliant I have had breakfast before and fantastic plenty to eat Bar. And outside area great lots of room Sad to say it all needs updating up stairs. All bathrooms need updating and decor and carpets need gone. Definitely the WiFi needs sorting out so you can get on it when you are in your room I wanted to chill out and watch Netflix but no internet Apart from that always a lovely stay and they accept dogs which is fab"

"Fantastic staff, very welcoming, the room was very comfortable and clean, we really enjoyed the restaurant and bar area. We will definitely be back"

"직원분들은 정말 친절했고, 아름다운 백조가 인상 깊었습니다."

"Main diningroom closed,diner served in pub on site ,not what we expected disapointing!"

"The meals were excellent both for quality and price, staff very helpful. The bed was comfortable however the windows did not close entirely. It was quite warm so not a major problem for us but the windows needed refurbishment so they be opened or closed easily. The electric shower was very weak. These issues were relatively minor given the pluses of staff, food and comfortable beds"

"A lovely light and airy room with a wonderful view. Comfortable bed and plenty of clean towels. Staff were most welcoming and very helpful. Wonderful selection of goodies for breakfast. Fresh fruit every morning alongside a cooked breakfast and timings for breakfast most accommodating."

"The owners have thought of everything and more! The kitchen was beautifully fitted and kitted out, the bed we used was very comfortable, and the towels luxurious. The hot tub was a wonderful bonus. I had a question when we arrived, and the owner responded immediately. Our new favorite place!"

"Bloody Marvellous From the lovely warm welcome when we arrived to the fantastic breakfast just before we left everything was perfect. The room was lovely but what really made the difference was the wonderful team. The chefs should be made a saints as they worked miracles. See you all again"

"Plenty free parking, good base for visiting beautiful Northumberland."

"Lovely stay, room immaculate, staff friendly and attentive on arrival (thank you Susan!) Bar/pub welcoming, nice friendly atmosphere. Could not fault food, was tasty, fresh and good portion sizes. Breakfast was served in lovely communal area where we could help ourselves to drinks. Overall great overnight stay. Thank you ☺️ "

"Handy for town and buses"

"Liker Plusrommene på Premier inns. Hotellet er i et industriområde, så ikke mye å se rundt hotellet, men hyggelig personale og rolig og komfortabelt."

"Very good small hotel. We enjoyed a lovely pub meal and friendly service when we stayed. Breakfast was a bit disappointing with the full range of buffet items unavailable eg cheese and cold meats.The waitress was clearly not familiar with the menu. Room was small but very suitable for the night. Parking was good and it was very dog friendly with a separate dog menu. I would recommend it and would not hesitate to return."