"I assumed I would be staying in a hotel reflective of the pictures shared, however our actual accommodation was in some of the side rooms, in a building that was definitely worse-for-wear.
Most of the services that we had expected to be part of the amenities came with an extra charge - from using the gym and pool, to changing rooms because our fan was broken in the middle of a heatwave (they ended up giving us another fan for free).
The staff we interacted with were nice and polite, but I got...
"A lovely quirky & very old hotel.
We had a great stay & will come back again.
Not really any negatives above what you would expect from an old historic building.
Attention to detail could be improved in a few area's, but these are minor, picky things.
Positives far outweigh the negatives.
Great building,l & great location to town. Family room was very nice & spacious, staff were friendly & helpful. Excellent breakfast (cold plates at 1st breakfast! Attention to detaiil).
Swimming pool was...
"Amazing location - almost anywhere you would like to go is less than 15 minutes on foot! The snacks and fruits in the room were more than any other hotel we have seen. Having parking in the hotel itself was extremely convenient. And the staff were all wonderful. For people with limited mobility, it may be a problem as there are lots of steps and no elevators. Other than that, everything is great!"