Europe Vacations from SAR4,901

Friendly staff, easy to check-in, room was spacious but showed heavy signs of wear and tear. Handly transport links around the corner made this ideal for travelling into central London.

I felt very comfortable, safe, and take. care of here as a solo female traveler. I definitely recommend getting the deluxe room and will plan to be staying here again. It helps the food downstairs at the pub is great too!

The stars and service question and rating are subtly skewed as the hotel itself the staff was phenomenal and top tier. However, the restaurant staff on property for Luciano by Gino D’Acampo was utterly horrendous, waited 45 minutes for water refills and only received because I got up to ask for them, not much was done at all about the issue other then restaurant management making excuse of being short staffed, but she couldn’t be bothered to check on us or anyone else knowing that? We received a 20% discount upon checkout and lodging a more formal complaint in the lobby. We had reservations for two months and made it our last meal in the UK and couldn’t had been more disappointed or let down. The hotel nice, their restaurants, I wouldn’t recommend to anyone.

We liked the hotel very much. Its location can’t be better- Oxford st , Piccadilly - only 10 min walking. The staff is incredible ( thank you, Dula). Rooms are big and convenient. Breakfast is expensive. This is the only downside!

The staff went above and beyond to accommodate our early arrival. The breakfast is outstanding and the spa is top notch. It was a very comfortable stay.