"All good, pleasant and helpful staff, decent breakfast, room and common areas all well cleaned. Great for transport links, Excellent value. Only gripe was an extremely hot room - set right in the roof of the property with fairly limited ventilation and headroom. Difficult to complain as I had been ungraded to this room when travelling alone prior to my family joining me the following day for a long weekend break. It was also an uncommonly hot period in a heatwave. But maybe ask not to be put in...

"We stayed for 2 nights and 3 days and unfortunately the experience was very disappointing. The room had a strong gutter smell throughout our stay. The shower temperature control was faulty and kept getting stuck meaning we either had boiling hot water or freezing cold water. When we asked for help staff told us to use a towel to turn the knob but it was extremely difficult and we ended up having cold showers. The room itself was very small and the TV didn’t work either — despite reporting it,...

"I had booked a hotel for my partners birthday only to"