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"Clean room"

"Great"

"I stayed at Hilton Garden Inn in New York City; while the location is great, the service was disappointing—our deposit was charged twice and the reception staff were not helpful despite multiple follow-ups, forcing us to go through our bank with no clear resolution yet. The advertising is misleading as photos show balconies, but the building has none, and basic items like toothpaste were unavailable, plus the elevators were very slow."

"The room was amazing. I would definitely book here again. I got the city view and it was awesome. The windows are very clean and the room was excellent. It has a luxurious feel. The staff was very friendly and the IHOP restaurant view on the 26th floor was breathtaking "

"We stayed for 2 nights in a garden view room on the 7th floor. The view was gorgeous and I feel we got the best of water, garden and city views. With Clifton hill right below, everything was walking distance and so convenient. The room was clean and comfortable and they provided a nice crib for our baby. The water pressure was strong and the bathroom had ample countertop space. Only thing was the washroom vent started to leak heavily on top of the toilet and even caused a water bubble in the...

"Room was exactly what we needed for an overnight stay. Comfy beds, clean bathroom. Will stay again."

"Good location, 1 block away from the subway You will need to pay a $45 usd “all access fee” for every night which supposedly includes the use of the hotel spaces, however the staff at the bar is rude and their service hours are limited. The rooms are really small, the closet is super tiny and you end up with a mess on the floor with all your stuff. The AC doesn’t work which sucks for New York weather…as it won’t cool off once if the temperature rises suddenly one day. I wouldn’t recommend...

"Very nice Hôtel close too Times square "

"Next to Penn station which is very strategic"

"great location walking distance to time square "

"The property was very clean the internet was good the bed was very comfortable and the walk to the casino was very short. I would recommend this hotel to all my friends and family. "

"No conditioner, no washcloths, only "

"lovely"

"Literally Times Square is a quick 1 minute walk from this hotel, comfy and quiet. "

"They upgraded me to bigger room but its not comfortable and no bath towel."

"My stay is always great! The staff is amazing, personable, friendly and helpful! "

"Clean room, nice staff when we checked in and out at crazy hours, wi-fi worked great"

"Das Hotel befindet sich wirklich in einer sehr guten Lage, jedoch ist es insgesamt nicht renoviert. Die Badewanne war extrem klein – wirklich eine Mini-Badewanne – und die Badezimmertür ließ sich nicht abschließen. Überall lagen alte Teppiche, und auch die Aufzüge wirkten veraltet und vermittelten ein eher unsicheres Gefühl. Das Personal war – mit Ausnahme der Rezeption – überwiegend unfreundlich und oft ungeduldig. Allerdings kann man dies teilweise nachvollziehen, da das Hotel sehr groß ist...

"2nd time we have stayed here. Love the location, the room, and all the amenities. Will definitely be returning "

"I loved every minute of my stay comfortable beds and the the amenities where great thank you "