Find 5 Star Hotels in La Roca del Valles from SAR 831

"-don't like they charged drink from fridge which I never took after check out . They sent an email to show the charge on my credit card the day later. - need to ask for refill on Tea bags and coffee everyday. - did not get the bottle of water that had been ask twice on phone service and one time at the desk. Finally I got the water after I went down to front desk again to ask again. That is not a Five stars hotel we experienced."

"Did not eat Breakfast "

"A vastly overrated monstrosity. Stay at your own risk. This is NOT a 5 star facility. The restaurant staff are terrible. They allowed me to book a 1045 pm table (not late by any BCN weekend standards) only to call me at 1050 as I was arriving to remind me the kitchen would close at 11 pm. When I arrived I was told: "Your table isn't ready yet." So you're calling me... to rush me in... while I'm walking in... and you actually don't have my table! And then we would only be served an hour later... by the 'closed restaurant'!?! It was Twilight Zone level stuff of a 1-star or minus-1-star facility. No apology offered by a soul in the restaurant. The place has no fully seat eatery during business hours, beyond a scorching sun soaked roof top bar & a smallish 1st floor bar, not fit for any kind of business engagement. It's a gauche operation. There's a list of similarly starred operations that operate with the appropriate & requisite level of professional care and quality. Choose any those."

"Friendly, helpful staff. Great restaurants on site. Every amenity is available. We loved the montion sensor lighting. One of the nicest, cleanest, best decorated stop we’ve ever stayed in. Did l mention how helpful, courteous, friendly and cheerful the entire staff was? I would give them 6 stars if l could. "

"Beautiful and clean hotel, helpful and friendly staff. The staff in the terrace restaurant were exceptional and went above and beyond to accommodate my vegetarian diet. "