Find 4 Star Hotels in St. Florence from SAR 366

"The room was good size and quiet . We eat in the hotel at night the meal was ok the chips were a little well done. We had breakfast the next morning my self and my friend went for eggs Benedict it was ok but cold we both commented on the fact . My husband had the buffet breakfast and he had the eggs cooked,but when he went to the buffet it was empty and had the last sausage and the rest was dried up .The coffee was a machine that didn’t work ( the lady made the coffee for us ) the tea was available and the hot water in the jug was cold ! I took a tea made my tea and then discovered it was cold. It was 8.30 I think they needed more staff as there was only one lady who was working really hard. There was a toaster but no toast I asked and the lady said we will do some for you. Which was appreciated . I think they need to check the Buffet and just put some bread out also when the toast arrived they was no butter or preserves also try and arrange things better rather than walking around looking for things. These are all minor things that could be rectified .the cost was £15.99 and really not worth it ."

"A bit outdated and old look but very clean .Breakfast was very good and great location to town centre..Would definitely book again if I go back to Tenby "

"Room was very clean and spacious. Staff extremely helpful . Spa/pool area was lovely. Whole stay was very relaxing 😊"

"From the moment we entered the hotel we felt special. The receptionists were so friendly and helpful, nothing was too much. The room was spacious and had everything we needed. Comfortable and clean. Water in shower was nice and hot. We ate in restaurant two out of the three nights we were there and the quality was good. It was our birthdays and we had a small cake and candle wishing us happy birthday one of the days. The other birthday we had our room decorated with swans and red rose petals. Lovely touches. Would definitely go back"

"Breakfast was excellent! Lots to choose from . Staff were really helpful & friendly. Just what we were looking for at Elm Grove lovely & relaxing place to stay ☺️ lots of advice on places to see like caldey island which was amazing. "

"This place is absolutely filthy, it doesn’t look as though it has been cleaned in over a year. We would not recommend and still waiting for a refund as we left early. Very disappointing. Hotels.com you should take this off your rentals"