"Staff were lovely, receptionists very helpful, Sunday lunch was good again restaurant staff helpful and polite our room and bathroom was very clean a few grubby marks on the carpets were a little off putting otherwise a good size room. Breakfast was a help yourself buffet which was well looked after and replenished plus a good selection of hot food from the menu. Will probably visit again soon as we felt welcomed and looked after. Thankyou The Queens for a lovely stay."
"We liked the location of this hotel, a quiet area within walking distance of the centre of Cheltenham.
Our room was large and clean. The sink had a large crack which didn’t look great considering our first impression was a good one.
Breakfast was good, not great, but good.
Compliments to all the staff who were charming, welcoming and efficient throughout."
"Online this hotel looks a great place to stay . Unfortunately when stopping there it does not get close to delivering that standard. We booked a 90 birthday for my mother for 80 guests . The level of support from the people that work there was so poor. On asking could speak to a manager we were told that would not be possible"
"I wasn’t impressed with the hotel. I had forgot my swim suit and the spa ladies were atrocious and very fake. The restaurant didn’t have enough meals for customers and poor service by the waitresses! The room was a twin bed when we were a couple. No music or entertainment all in all.. better to find a Holi park or glamping site"
"The Hotel was very easy to find just a few minutes from j11 off the M5
The room was very nice very clean with a very comfortable bed. We only stayed the one night , Breakfast was a good selection buffet style choice and the staff were all polite & friendly. We will definitely book again when visiting in Gloucestetv"
"This is a beautifully furnished, elegant hotel in the centre of Cheltenham. It’s in a quiet part of the town and with easy walking to Montpellier. The rooms are spacious, beautifully decorated with high quality tea, coffee-making machines. A fridge with a bottle of water is a thoughtful addition, the toiletries are Occitane, and the towel are of good quality cotton. The room had air conditioning which was essential during a heat wave. There is parking but it is charged per night. There is a...
"Worcester Bank House Hotel, Spa & Golf delivered an adequate but underwhelming stay. The room and bed were ok, comparable to a Premier Inn in décor and comfort, but the wider hotel felt tired and poorly maintained. Hall carpets were sagging and dirty, woodwork was damaged, and several areas looked neglected. Despite its four‑star rating, the experience was closer to three‑star.
The Garden Room restaurant was the biggest disappointment. Although marketed as relaxed fine dining, the reality...
"Our stay was amazing from start to finish, the hotel, restaurants, bars and rooms are beautiful. The food is absolutely incredible, the service was also brilliant.
Great vibes in the evening. The music can be quite loud into the evening on a saturday so I would recommend asking for a quieter room. Great stay, thank you for having us."
"Nice hotel. Rooms a touch dated and with no Aircon (but the hotel doing all they can to help guests during the hot weather). Amazing breakfast! And lovely additional facilities like mini golf and outdoor chess, etc. Pool was nice but a little dirty (stuff floating around at the bottom). Paying extra for a dog friendly room should have been flagged at booking not check-in. Also didn't expect to be charged to use the mini golf (and ultimately wasn't - the charge was apparently waived when we...
"Staying on db&b basis for one night to break a journey, my expectations were not high. However I was wrong! The very ancient pub is just by the Abbey and it is welcoming and our room was very clean if a bit dated. Bath & shower worked well (loads of VERY hot water!) and the bed was comfy. Electrical points in odd spots, but probably practicalities dictated.
Dinner was a restricted choice from the full menu but cooking and ingredients of real quality. Very good french onion soup: obviously home...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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