"The hotel is split in two halves, in arrival it looks modern. However my room was int he old part of the hotel, which was run down. I had a wall directly outside of my window.
I got food poisoning on my first night from the restaurant.
Hotel was very noisy with neighbours enjoying adult activities all night."
"The room and bed were clean and comfortable. Decor is in need of a refresh. There was a strong smell emanating from the wardrobe which meant I couldn’t use the wardrobe and my request for the wardrobe to be cleaned was ignored although the change of spare towels in the wardrobe was made. Staff were friendly but unresponsive.
The fire alarm went off one of the nights just as I was drifting off to sleep and kept going off intermittently. It was a false alarm but there wasn’t any apology.
The...
"Room had no window and no aircon and it didn’t say either on the booking. Because it was in the basement it was horrible to stay / sleep in. Would never reccoment my worst enemy stay here let alone stay here again myself. Joke"
"This hotel is not a 4 star hotel - from asking staff it is not accredited by anyone, it is a rating given by the hotel itself. So, why was it so terrible? The room was hot, not warm but hot. The windows were bolted shut probably because of the extensive guano and rubbish piled outside. We had the joy of looking out at a dead, decomposing pigeon hanging metres from our window. There was no air conditioning which meant that the excessively hot room made it difficult to sleep. Staff gave us a...
"Lovely welcoming staff. Room was clean and comfortable. Bathroom was clean , seal around the bath needs cleaning as well as the shower glass but otherwise all clean. The corridors need cleaning/sprucing up. The bedroom doors need painting/cleaning. Carpets need a good clean in some places. Food in the bar was lovely and breakfast was good."
"Staff were super helpful, room was excellent and both dinner and breakfast brilliant with great waiting staff.
Would definitely recommend and will come back."
"Very poor. All about the money, staff half hearted, breakfast terrible, parking a rip off.
£4 for a refill of poor quality orange at breakfast tell you all you need to know.
Stay somewhere else."
"Even though the location is in a busy party area, once you’re in the hotel, you hear absolutely nothing. Everywhere is walkable, so the location was very convenient. Staff was welcoming and friendly and the room had everything we needed. The ac worked great, and it was so nice to have a kettle, microwave, and small fridge. Would definitely recommend and wouldn’t hesitate to stay again."
"Great location and comfortable rooms. Nice to have the Liverpool wheel so close and convenient for excellent restaurants. Thie bar was a pleasant place to enjoy a drink in the evening. I was confused that they charged me for an extra person when I had booked two triple rooms for 5 people (3 of whom were teenagers). I also understood that breakfast was included and this was confirmed when I first checked in. My daughter in law went down early for breakfast and found out that it was not included....
"We stayed 4 nights with the kids. Hotel was slap bang in the centre and opposite Liverpool ONe shopping centre. Took a while to check in due to a wrong name being book under but manage to get checked in. Staff were very good on the overall stays. Bedroom was clean . Kids were happy with the pool they had. We spent2/3 night swimming to tire the kids out and they enjoyed it. Food was nice we had one night of food delivered to the room but at a £5 charge. Can’t complain food was nice. We will stay...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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