Find 4 Star Hotels in Fishlake from SAR 208

"The pool was warm but the hot tub was out of order today so not able to use which was very disappointing seeing as it wasn't working properly yesterday either and is a big part of the attraction of staying at Cave Castle. It was also not pointed out by the leisure centre staff when wishing to use the leisure facilities which it should have been. Poor service definitely"

"Watch out for hidden charges at check-in. £50 taken from my bank immediately on top of the room charge. If I wanted to purchase anything extra, I would have paid at the time of purchasing. Now having to wait for a refund. This was not transparent enough in the T&Cs even within the confirmation email. Lifts old and creaky despite £3m upgrade, shower tiles grubby, mini bar only stocked water and wasn’t clear if this was complimentary, broken usb port by the bedside and heating system didn’t work as only blowing out cold air (no extra blankets in the room). Not enough towels for two women to dry their hair and body without using the hand towel too. £5 service charge for room service unless you were sensible and read all the in-room gubbins and saw the discount code - just don’t charge it in the first place! Prices were also out of date on the room service menu in the room. Didn’t think much of the cheese and biscuits either as two of the cheeses lacked flavour and we got a few apple slices rather than the whole apple sliced for £13! I know this is a 4* hotel but it’s the little things that matter and these could be improved. Breakfast served until 10am but by 9:30, the hot buffet was lacking and had to be refilled multiple times: eggs congealed and some items luke warm. "

"Good amenities but a bit run down and old "

"The room was well equipped, nice and clean. Staff were very polite and helpful. Breakfast, initially thought was a bit pricey but, was well worth it the the waitress that served us was very sweet. Would definitely stay again and recommend it to anyone else."

"All fantastic "

"Excellent breakfast. The room was fantastic especially as it connected to our parents room. "

"Nice stay with free parking"

"Senior staff poor interaction with us. Windows had handprints on No clear information at check in. Disorganised staff at breakfast. Anticipating a served breakfast not a buffet’. Saw menu but not out. Luke warm water for tea! Rubbish."