"**Disappointing stay, particularly for an elderly guest**
We booked a two\-night stay based on the hotel’s excellent 8\.8 rating on Expedia, but unfortunately our experience fell well short of expectations\.
On arrival, reception was unattended and our keys had been left on the desk. Staffing was extremely limited, the dining room was cold and we had to eat in the adjoining pub instead. The bedrooms and bathrooms were also very cold, with the hotel heating switched off despite the cold...
"Pleasantly surprised staff were friendly and helpful the restaurant was good with bar games to entertain the kids we stayed for one night whilst visiting family the rooms were clean and comfortable and we all had a great nights sleep thank you"
"Comfortable and clean . Friendly staff especially Becky and Liv.Evening meal superb ,apparently chef Dave on duty when we stayed. It would have been better if staff knew what soup of the day was before taking orders ,a small detail but probably more professional. About 9 stairs up to the room ,staff did offer to help with suitcases .Car park is up a small hill but there is a drop off area to unload your suitcases to avoid having to walk down with them. Would return if only for the food."
"The room, was filthy dirty, bed sheets smelt of mould wet dog. Cups dirty with coffee stains. Toilet filthy. Shower filthy, floor so dirty made your feet black. Walls all damaged. Smelt really bad in the room. Balcony outside extremely dangerous and broken.
Floor uneven. No lights in the dark. Extremely noisy. Beds uncomfortable. Stains on sheets.
Dust and dirt every where. The towels didn’t smell clean. Extremely unhappy. I didn’t take hardly any photos to proved as I’m sure the staff know."
"Shower was great (if small) and the homemade shortbread was a nice little touch my son enjoyed as part of his breakfast.
The breakfasts were also really good. They were very flexible on items on the full English and the ingredients were good quality with proper sausages, thick bacon and thick slices of good bread.
The two women working there were great and the service was excellent though. They told another guest they only took it on last year and are doing it up but they need to either do it...
"Tolle Unterkunft in super Lage - wir hatten die Familiensuite und haben uns sehr wohl gefühlt, das Zimmer war sehr groß , liebevoll eingerichtet und hatte sogar Blink aufs Meer - der Check-In war super einfach und das Personal nett und hilfsbereit - wir haben nichts zu beanstanden und kommen gern wieder"
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن وولاكومب
جرب وجهة وول اكومب الجذّابة من خلال الاستمتاع بالشواطئ، والإطلالات على المحيط، وغير ذلك الكثير!
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
