Find 3 Star Hotels in Val Caron from SAR 300

"Room was okay. We used the pull out couch and there was dirt under it. That mattress was pretty beat up and stained and we needed to call guest service for bedding as it wasn't in the room. The other beds were comfortable and all bedding and towels clean. The bathtub didn't drain well, and the hot/cold taps were installed backwards. The room was cold no matter how we adjusted the temperature. The pool was in good condition and the air was warm. The pool itself was cold, but still a lot of fun for the kids. Disappointed that the hottub is non-functional though. Breakfast was very good and food was regularly refreshed during the time we were in the dining room. The waffle maker was a huge hit with my kids. Having a selection of tea available was a nice touch that other hotels of the same value don't offer. Overall I would recommend and stay here again when we are in the Sudbury area. Great value for the price we paid. If the price is increased I would probably find a different place though. "

"Wifi terable"

"Worst experience at this hotel by far. Fully understand that Sudbury is busy with hockey over the winter season. But the hockey families staying at this hotel were extremely disrespectful of other hotel guests. (We are a hockey family as well) We came up solely for a family trip, to utilize the hot tub and pool. For the entirety of our trip the pool and hot tub was closed due to the other younger guests not being monitored in the pool area resulting in vandalism of the hot tub and pool (soap being added, missing tiles, over capacity). Every night kids were running down the halls until after midnight. With the parents present and also being just as obnoxious and loud, due to alcohol. We received phone calls during the middle of the night (2300-onwards). After finally calling the front desk, inquiring if it was front desk staff trying to get a hold of us for emergency purposes (worried about vehicle and snow removal/stolen; etc). They stated it was not them, we then informed the front desk that we would unplug our phone for the duration of the stay. Despite going to the front desk multiple times, even upon being notified via text after check-in that the pool/hot tub was closed. We had no resolutions to the problems. The assistant manager on call (Jennifer Romas) would not respond to the front desks calls. But was further told that despite being unable to process a refund for one-night, due to the ongoing issues, due to third party booking. No help from Expedia. "

"Yra"

"Beautiful hotel and very comfortable. The only thing I don’t like was the huge fan on the wall in the hallway across from our room. It was very loud and I am a light sleeper."