Find 3 Star Hotels in Monte Rio, CA from SAR 353

"Do not stay here. This place does not look like the pictures. We checked in and immediately checked out. They still charged us a full three nights stay. And said I had to take it up with Expedia. Expedia told me to contact management since they’re the ones who charged me. When I contacted management, they said it’s not their policy to refund, or cancel within 24 hours of check-in. I told him how am I supposed to know how bad the place is 24 hours before I check in if I’ve never been there. And if your pictures represent one thing in and in real life, they’re completely different. They reluctantly agreed to reimburse me two nights out of the three. But I have yet to see any credit on my credit card. So basically they just lied to me to get me off the phone. This hotel has terrible customer service. And I would not recommend that anyone stay here."

"Parking feels safe, very big rooms and comfortable. "

"It was ok , clean smelled freshly cleaned. Beds were comfy,staff was friendly. We got there 25 min early , they wanted to charge $40 early check in ,crazy So we went and had lunch for that $$ ."

"Perfect location will definitely revisit!"

"The hotel is beautiful right by the river, the restaurant food.. just ok. "