البحث عن فنادق بتصنيف 3 Star في مرتفعات كاسكيد من SAR 303

"The bathtub in the room was clogged, the water closet in my room also had an issue, and couldn't flush. The microwave in the room wasn't working. I called twice about the issues and I was promised someone was coming to fix it, but never happened for more than 5 hours. I had to go to the reception and insist they call engineering before I left. Eventually it was fixed but the water closet still developed the same fault. I called to complain about the water closet and the clogged bathroom, and the...

"Everything was perfect!"

"The AC was out my entire stay. My booking couldn't be found for over an hour and majority of the staff had a “could care less” kind of attitude. The manager however was polite and helpful. Nothing was done to incentivize the hot rooms and lack of initial help. Great property that just needs some tweaks."