"We have stayed in Pigeon Forge many times at various places. This place was exceptionally clean and has a very beautiful atmosphere, especially when you are sitting outside in a rocking chair overlooking the gorgeous river. Our room was very clean and quiet. The staff was wonderful and helpful. We had a balcony that overlooked the river and the mountains with a clear view of the Ferris wheel at the island. Both pools were very clean and fun to go into. The landscape is outstanding as well. We...
"We stayed in the family suite, it has plenty of room. There were 6 of us and still had room. The beds are comfortable. Rooms were clean. The pool was a lot of fun."
"You advertised my room to have 3 beds. It has 2 beds and a couch that made a bed. I stayed in room 316. You are welcome to check it out. It is false advertising. My sister stayed in the first bed as you walk in the room. She had bed bugs bites all over her legs. This is disgusting."
"Fantastic property. Very clean and well maintained. Everyone who worked there was so nice. Our room was a king suite. It was very large and comfortable. It even had a large bathtub right in the room. The shower was large and clean. It had two sinks, one in with the toilet and one outside the bathroom. There was a mini fridge, coffee maker, microwave, ironing board, iron and a blow dryer. Every room in the hotel has a balcony with a view of the river. We saw ducks, geese and a bald...
"No smoke detector in the room. Very dirty and badly maintained. We could not stay there and had to go to another hotel. We couldn't even get in the room without having to call for maintenance because the door lock wasn't working correctly. This hotel needs to be shut down."
"Front desk was very friendly and accommodating. I ask for a bottom floor and received it! Check in was fast and friendly. Room was very clean and well stocked with towels and toiletries. Absolutely no complaints. Would recommend and stay here again! Creek view is so relaxing."