البحث عن فنادق بتصنيف 2 Star في بوفهام من SAR 197

"Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This...

"Stayed in room 1, which unfortunately is next to the delivery / bins area - Laundry van came very very early in the morning and was far from considerate to people actually sleeping on a Saturday morning. "

"Liked - comfortable bed, clean sheets and towels. Apartment was a good size. Disliked - microwave unusable, rusty inside. Food left in freezer. Dishwasher not emptied. Blinds in a bad state and would not close properly. Kitchen ceiling vent filthy as was the extractor over the cooker. Floor in very repair with hole in surface and edges curling up. Light under kitchen units - only one working. Oven shelves and pans dirty. No dishwashing liquid. Clock in lounge not working. Bathroon shower head ...

"Check in process made difficult with lack of communication - no towels - shower broken "