Hotel Agua Tulum

3.5 star property
Find serenity by the sea with amenities that make you feel right at home.

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Escape to Hotel Agua Tulum, where the Caribbean Sea meets modern comfort. Savor a continental breakfast, unwind with a book from the library, and enjoy WiFi in your room or grab coffee at the cafe - guests rave about this tranquil retreat near Tulum Beach.

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Room service

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About this property

Hotel Agua Tulum

  • Hotel near Tulum Beach
  • Consider a stay at Hotel Agua Tulum and take advantage of free continental breakfast, a coffee shop/cafe, and a library. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
  • Other perks at this hotel include:
    • Free self parking
    • A roundtrip airport shuttle (surcharge), luggage storage, and smoke-free premises
    • Tour/ticket assistance and a front-desk safe
  • Room features
  • All guestrooms at Hotel Agua Tulum feature perks such as premium bedding, in addition to amenities like free WiFi and safes.
  • Other amenities include:
    • Bathrooms with deep soaking tubs and free toiletries
    • Balconies or patios, ceiling fans, and daily housekeeping

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Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 260.00 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Children 17 years old and younger are not permitted at this property

Frequently asked questions

Is Hotel Agua Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Agua Tulum?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Agua Tulum?

Check-out is at noon.

Does Hotel Agua Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 260.00 per vehicle applies.

Where is Hotel Agua Tulum located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Tulum Beach and Sian Ka'an Biosphere Reserve. Playa Akun and Ven a la Luz Sculpture are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.0

8.0

Cleanliness

10

Location

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

Reviews