"Worst hotel I have EVER stayed in! Looks far worse than the pictures. Staff is non-existent, you have to call them and they drive over. The room itself was FILTHY, especially the bathroom which in no way was cleaned from whomever stayed last. Two tiny crappy pillows per queen bed. Broken fixtures, holes in walls, window broken and wouldn't lock, dirty towels, light bulb missing, tv barely worked, zero decor, dripping bathtub faucet, pubes in tub, blood on bathroom wall, I could go on and on....

"Friendly staff and convenient location to stores around Waterloo."

"No elevator. No shampoo or hair dryer. No microwave. No alarm clock. No comforter. No room coffee maker. Only coffee in lobby and was told now working. "