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"Location is excellent to walk around the Old Market. For a Hyatt Hotel, it lacked a bit of that upscale feel. No staff was wearing uniforms, not name tags, no way to identify they were hotel employees. There was a “bar” which consisted of a seating area next to where people checked-in, sign said drinks were “pre-made”, and front desk guy told me he was also the bartender! lol Could be making a killing if they had an inviting bar with cool atmosphere and real drinks. We didn’t try it out. Rooms...

"Good location "

"The front desk staff at check in and shortly thereafter was excellent! Answered all kinds of questions I had and was very helpful. Loved the room, very nice and very clean! I would definitely stay here again, if in the area and needing a place to stay!"

"Family trip for a day at the zoo, comfortable stay"

"Property is nice and accommodating. Price is way to high though. The wait at the check-in desk was lengthy. The food options are limited and with the price it should include breakfast "

"I wish dinning was open later"

"NA"

"Nice and clean and peaceful"

"Clean, quiet and good location, easy access to expressway "

"Great downtown location, check-in was fast & easy. Friendly and informative lady at the lobby desk."

"This hotel is excellent for this price point. It is an older hotel that has been remodeled inside and out and is very clean. Staff was courteous and efficient. Breakfast was what we had expected. We will stay here again."

"I like Stay here at Sonesta Essentials it's nice and clean and they have housekeeping daily. "

"Nice place and the staff where Friendly. "

"We had a wonderful stay at this hotel! From the moment we arrived, the staff were incredibly welcoming and attentive. The room was spotless, spacious, with all the amenities we needed for a comfortable stay - The bed was comfy, and the bathroom had nice, big towels and a great shower! The fridge was stocked with waters, sodas, wine, and champagne! The location was perfect—close to key attractions and dining options, yet peaceful enough to relax. Breakfast was delicious with a great...