8/10 جيد
Patricia
مسافر برفقة العائلة
٢٠٢٥ يونيو ٩
عناصر نالت الإعجاب: النظافة، ووسائل الراحة، وحالة المنشأة ومرافقها
I really enjoyed my stay at Hotel X. The staff was warm and kind - perhaps the friendliest staff I have met in my many years of travel. Bravo!
The hotel and my room were very modern, clean and comfortable. The views outside my room and from the restaurants were lovely. And the food in Roses was very good.
I do have a couple of issues though. For some reason, there was a near constant drumming/banging sound which could be heard in the bathroom of my room 1918 (and to a lesser degree in the bedroom). I wonder if it has to do with the plumbing or heating system and some pipes that have not been properly strapped. The noise did not prevent my sleeping...BUT if I had a headache or a hang-over, that sound would have driven me mad.
Another issue is the strange charges which I found on my credit cards the day after returning home. I bought a small bottle of Advil from the vending machines on your main floor. The machine would not accept my first card, but finally accepted the second card. Instead of the outrageous $20 posted in the vending machine, one of my cards was charged $95.15....and the second card had two charges of $95.15. When I contacted RBC fraud, the agent asked if the vending machine was located in some very shady business. The charges were reversed but I feel sorry for anyone who does not check their credit card statements after using the vending machines at Hotel X.
I'm sure Hotel X does not want that reputation.
Patricia
أقام ليلتين (2) في شهر يونيو عام 2025