Find hotels near Stephen Girard Collection, Philadelphia from SAR 486

"I had a nice stay, everything was okay"

"I was charged an additional $132 and I'm not sure what that was for since I settled my final bill before leaving, I am going to dispute this charge on my credit card."

"Good hotel "

"This hotel USED to be our favorite but it's declining. The past two trips our valet experience has not been great. We pulled in and it's as if we didn't exist. We waiting by our car and tried to ask for help and then to our shock, they walked right past us and went to the guy who pulled in behind us. Delayed our check in and my husband has medical issues so standing for too long isn't great. The check in area and the restaurant are gorgeous. The rooms are always lacking in cleanliness. Last trip our floors were sticky and the carpet didnt appear to have been vacuumed. This trip, hair (little black hairs ON the tub) of course we didn't use it. Towels are old and scratchy. And just general lack of attention to cleaning...our tv had finger prints all over it, walls had splatter. It makes you feel like you can't take your shoes off. One note, last trip we set up room service for breakfast before we had to head to the hospital. It never came. We had to be all the front desk 3 times. It showed 2 mins before we had to be out the door. Honestly, we travel in for hospital appts at Penn and choose to stay near rittenhouse bc we have always loved it. It may be time to try some of the other hotels though bc Sofitel is not longer even a 4 star hotel in our opinion."

"Clean room, friendly staff"

"Location is amazingly central to the historic downtown. Staff was friendly and helpful. Room was clean but not updated or modern."

"Check in on Sat 5/9 was very easy..front desk agent Kayla was very kind..welcoming..patient ..very pleasant! Accomodated my request for a room on the lower floor near the elevator😊Enjoyed my overnight stay..was able to partake of the early breakfast! I will certainly return to the Hampton again and be sure to😊 recommend to family and friends!"

"Never check in "

"I did not use any of the amenities in the hotel. However, my room 2222 seemed to have a lot of noise above me. It sounded like wheels rolling throughout the day and night. I had to have the TV on to drown out the sound."