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Sheraton Philadelphia University City Hotel

3.5 star property
Hotel with a restaurant, a quick walk to Drexel University

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Photo gallery for Sheraton Philadelphia University City Hotel

Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Exterior
Reception
Suite, 1 King Bed with Sofa bed, Corner | Living area | 37-inch flat-screen TV with cable channels, TV, pay movies

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Laundry
The current price is SAR 664
SAR 773 total
includes taxes & fees
6 Jul - 7 Jul

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Lounge

Suite, 1 King Bed with Sofa bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds

Lounge

Club Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Lounge

Club Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.2 out of 10
Very good
(38 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(69 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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SAR 685 total
includes taxes & fees
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About the neighborhood

Map
3549 Chestnut St., Philadelphia, PA, 19104

What's nearby

  • Drexel University - 2 min walk - 0.2 km
  • Children's Hospital of Philadelphia - 11 min walk - 1.0 km
  • University of Pennsylvania - 11 min walk - 1.0 km
  • Philadelphia Museum of Art - 2 min drive - 1.8 km
  • Pennsylvania Convention Center - 4 min drive - 3.2 km

Getting around

  • 36th St Portal Tram Stop - 1 min walk
  • Philadelphia University City Station - 12 min walk
  • Philadelphia Intl. Airport (PHL) - 14 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Pod - ‬3 min walk
  • ‪Elixr Coffee - ‬4 min walk
  • ‪Honeygrow - ‬5 min walk
  • ‪Jimmy John's - ‬4 min walk

About this property

Sheraton Philadelphia University City Hotel

Hotel near Drexel University
Located close to University of Pennsylvania and Children's Hospital of Philadelphia, Sheraton Philadelphia University City Hotel provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. The on-site restaurant, Sang Kee Noodle House, offers breakfast, lunch, and dinner. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), express check-out, and express check-in
  • Smoke-free premises, a 24-hour front desk, and multilingual staff
  • Wedding services, a water dispenser, and a porter/bellhop
  • Guest reviews speak highly of the helpful staff
Room features
All 332 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and shower/tub combinations
  • 37-inch HDTVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English, Polish, Portuguese, Spanish

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SAR 961 total
includes taxes & fees
7 Jul - 8 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sang Kee Noodle House

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1974
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from July 27 2025 to July 31 2025 (dates subject to change).
The property will be renovating from August 5 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 808699

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Philadelphia University City
Philadelphia University City Hotel
Philadelphia University City Sheraton
Sheraton Hotel Philadelphia University City
Sheraton Philadelphia University City
Sheraton Philadelphia University City Hotel
Philadelphia Sheraton
Sheraton Philadelphia University City Resort
Sheraton Philadelphia University City Hotel Hotel
Sheraton Philadelphia University City Hotel Philadelphia
Sheraton Philadelphia University City Hotel Hotel Philadelphia

Frequently asked questions

Is Sheraton Philadelphia University City Hotel pet-friendly?

Yes, Sheraton Philadelphia University City Hotel allows dogs (limit 1 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Philadelphia University City Hotel?

Self parking is available for USD 40.00 per night.

What time is check-in at Sheraton Philadelphia University City Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Philadelphia University City Hotel?

Check-out is at noon.

Where is Sheraton Philadelphia University City Hotel located?

Located in University City, this hotel is within a 15-minute walk of Drexel University, Children's Hospital of Philadelphia, and University of Pennsylvania. Philadelphia Zoo and Philadelphia Museum of Art are also within 2 mi (3 km). 36th St Portal Tram Stop is only a 2-minute walk and 34th St. Station is 5 minutes.

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Sheraton Philadelphia University City Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 540 out of 1000 reviews
Rating 8 - Good. 265 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 54 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Clifford

Liked: Cleanliness, amenities, property conditions & facilities
All the staff were friendly and informative. They went out of their way to make our stay enjoyable. I would definitely stay here again.
Stayed 4 nights in May 2025

6/10 Okay

Karl

Liked: Cleanliness, staff & service
No parking stinks also no breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

rafaella

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Apr 2025

10/10 Excellent

Bridgett

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location proximate to both Penn and Drexel campuses. A short run to the Schuylkill Riverfront Trail which is a great place to run if you’re into that. Plenty of delicious restaurants in the neighborhood. It is undergoing renovations but we weren’t in hotel during the day so the noise we were warned about didn’t bother us. The front desk staff were very friendly and helpful.
Stayed 1 night in Jun 2025

6/10 Okay

Erik

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Expedia did not disclose that the property was being renovated and it was super noisy, hard to sleep. Also the Expedia rate was well above booking direct, which would have been fine if the stay was great but is tough swallow when it’s bad.
Stayed 1 night in Jun 2025

2/10 Terrible

Mai

Room not available - Please credit!!
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time in a super hotel with a fabulous location near both Drexel and Penn. THANKS!
Stayed 2 nights in Mar 2025

10/10 Excellent

Garnet

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice room. Conveniently located to the areas we wanted to see.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were checked in by Ty, who could not have been friendlier. He asked us what we wanted to see and gave us ideas for places to eat nearby. One of the best check in experiences ever. The rest of the staff was also be nice, especially those working the free breakfast.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Very good service. They allow very early check in within fee if your room is available.
Stayed 2 nights in Mar 2025

6/10 Okay

Sandra

Liked: Amenities
Too much noice due to construction.
Stayed 1 night in Apr 2025

10/10 Excellent

hongying

Liked: Cleanliness
Great location, clean and staffs are friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location currently undergoing renovation.
Stayed 1 night in Jan 2025

4/10 Poor

Ming

Liked: Cleanliness
Disliked: Property conditions & facilities
The construction noise was terrible.
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was exceptionally helpful
Stayed 2 nights in Jan 2025

10/10 Excellent

Ruma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 1 night in Aug 2024

10/10 Excellent

Petya

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Penn and restaurants.
Stayed 1 night in Nov 2024

6/10 Okay

Sydney

Liked: Staff & service, room comfort
Hotel was decent, not very modern but they are currently doing reservations. Rooms were decent, just a bit outdated.
Stayed 1 night in Jan 2025

4/10 Poor

Fariha

Liked: Cleanliness, staff & service
The staff was incredibly nice, the rooms could benefit from an update. Unfortunately he sink wouldn't drain and then they are require valet for parking but they don't tell you that it takes up to 30 minutes to retrieve your car because it's not parked on site.
Stayed 1 night in Apr 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
$40 valet was the only parking option available. Horribly noisy during the day due to construction inside the building. My room was clean and the staff were pleasant. No complimentary breakfast. It was ok but way too expensive for what you get.
Stayed 1 night in Mar 2025

10/10 Excellent

Quiana

Liked: Cleanliness, staff & service, property conditions & facilities
Having Dim Sum as the restaurant inside the hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Aug 2024

8/10 Good

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at the Sheraton when I’m in town! This hotel is convenient to everywhere I need to go. The staff is extremely friendly and helpful. Anthony and Ty are great! They make me feel at home whenever I’m here. Thank you for a great stay during Christmas.
Stayed 5 nights in Dec 2024

2/10 Terrible

Dinesh

It has construction going on and is so noisy that you cannot stay in the room at all between 9-5
Stayed 1 night in Mar 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort

Under renovation!

Great, personable service. I am looking forward to staying again after the renovation. My only complaint is that Hotels.com did not mention that the hotel is under major renovation. They have done a great job adapting to meet guests’ needs during the upheaval. It just would have been nice to know when I booked.
Stayed 1 night in Feb 2025