Find all hotels by Red Roof Inn in Steger, IL from SAR 239

"We arrived Friday evening expecting a safe, standard stay, but immediately encountered serious concerns. There was a strong odor of marijuana in the parking lot and throughout the building. The lobby and hallways were chaotic, with multiple unsupervised children running, yelling, and no visible staff intervention. Our initial second-floor room was unusable due to loud music and marijuana odor. On the first floor, our assigned room door would not lock—a major safety issue. Instead of relocating us, staff sent maintenance, delaying resolution. Hotel policies were clearly not enforced. While we signed an occupancy limit agreement, many rooms appeared overcrowded. Groups of unsupervised children ran through the halls, yelling until about 2 AM, with no security present. Saturday night was worse. Both floors remained disorderly, and the pool area was overcrowded and unmanaged, resembling an unsupervised public recreation space. The environment also felt consistent with extended-stay/work-crew housing, adding to noise and lack of oversight. Marijuana use continued near guest rooms. We ultimately left because we did not feel safe. When we contacted the front desk, staff were dismissive and ended the call. This property fails to provide basic safety, security, or policy enforcement and is not suitable for business or leisure travelers. This property should be removed from Expedia."

"Conveniently located"

"Yes and Yes "

"Clean room- super comfy bed and awesome shower! "

"We had 2 rooms on our stay and we checked into one room early and the manager was super accomodating and helpful. A+ We had to play a hock aey game before being ble to check into our second room. When we came back to check in for that room a different lady "helped" us. Terrible experience very unfriendly and down right had a negative attitude"

"El baño estaba sucio y las cobijas no eran para nada higienico"

"Smell like smoke."

"The swimming pool was not working. The room was very far to walk. I asked for a senior accommodation. The property was Mail maintained, but they seem like they overcharged me because my hotel stay together was only supposed to be 357 and I see they didn’t added another $78 so and it was it was $100 deposit fee to be retired. I wasn’t happy with that."

"This hotel is beautiful. It’s new the staff was friendly and professional. We had dinner in Alto Steak House.Beautiful and ambience was nice. Service was excellent. Will stay here again"