Find hotels near St Thomas Church, Birmingham from SAR 208

"Staff were friendly and helpful. Internet connection was very good and did not drop out. The food from the bar menu was of a good standard. "

"Clean and staff friendly"

"We have visited this hotel many times before, and it has been amazing., unfortunately this time round was a different story. Communication was poor, we had booked a suite as a treat for Easter, part of this package was VIP parking, when we arrived the car park was closed, no email, no message on the Expedia chat with the hotel. We parked in the multi-story which was fine, the next day we were informed that the car park was now open, we moved the car only to be sent back by security who informed us the car park was not available, just kept getting sent back to the multi-story, the front desk had no idea. The room was fine, bit run down and shabby; robes in the room dirty with fake tan, although the espa products were a nice touch. Mini bar was another perk of the room, however we had to chase to get it replenished! Had dinner in the sky lounge, again dirty floors, a quick carpet sweeper would have fixed that but the staff were using a broom on the carpet which wasn’t doing anything. Main course arrived before the starter, but that got fixed eventually. We were overcharged on the bill and this needed correcting, it just felt that the staff did not communicate with each other! Casino bar used to be the place to go for a nice G&T however we were told, they don’t do that anymore and they don’t have a drinks menu? We left… The high line bar was a nice new edition, live music, good staff, although my wine was corked! Overall a poor experience!"

"Clean room and nice staff. A bit noisy as it’s surrounded by warehouses and the hotel was being renovated but a good distance from the arena. Better instructions on finding it would be helpful as it wasn’t easy to find. "

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"Brilliant location, nice and modern, quiet room. Air con not the best at all though"

"Train station being close is about the only good thing this place has to offer. You have to make it past the bar with a bunch of rowdy drunks talking trash to you just to check in. Whoever took the pictures for this place deserves a raise. The room is tiny. The mattress is old. The bathroom is gross. The carpet is gross. Was woken up at 2 am by a guy pounding on the door next to us begging someone to let him in. This went on for about 15 minutes the first night. There is no security lock on the door. There’s not a decent place to eat near by. You can stay virtually anywhere else for the same or better price. If you have a family. Absolutely do not stay here. "

"Room was clean, in a very convenient location right between the NEC and city centre, owner was very helpful and friendly explaining everything, very reasonably priced too."

"Amazing hotel. We came for the weekend for an event at the NEC and we were so happy we booked this place. Not only was the place itself lovely, but the staff also showed the same loveliness. We were also surprised that there was a complementary shuttlebus that took us to and from the NEC building, at different times throughout the day and evening (Around every 30-60 mins depending) The food was also lovely and much appreciated. We loved getting to eat a nice dinner in our room. My partner especially loved the sticky toffee pudding. We will be booking again next year as we have been told the event will happen again, a lovely treat to look forward to."