Find hotels near Splashdown Waterpark, Poole from SAR 232

"We stayed at Hotel Du Vin in Poole as a treat for my birthday and were hoping for a special experience. The location is great and it was a nice touch that they left two small truffles chocolates in the room for my birthday. However, there were a few disappointing things. The bath still had cleaning product left on it when we arrived, so we had to wait for this to be sorted. We also didn’t sleep well as the pillows went flat quickly and the bed was very firm. The room menu mentioned fresh milk in the fridge, but this apparently stopped after Covid and instead there were small long-life milk pots, which felt a bit underwhelming. Breakfast was also disappointing – the poached eggs were very slimy and no one checked on us during the meal. This isn't the service I'd expect for £24 for breakfast each. When checking out I mentioned everything had only been “fine”, but this didn’t seem to be picked up on by the receptionist. Overall, a lovely location but not quite the experience we expected for a birthday treat."

"The cottage rooms are lovely and spacious with a nice sea view. "

"Fabulous food, wonderful staff, the room was exceptional in taste, style and comfort. Only downside sadly was single glazing and the noisy traffic. But a truly fabulous place with the best staff. Would highly recommend and hope they can get double glazing! "

"The room was clean, although the bathroom was on the small size. Didn’t use the swimming pool as It was too busy for the time we wanted to go. The car didn’t have much selection of beers on tap, but most Hotels don’t for some reason."

"Clean and tidy room , parking was ok although there is a charge and breakfast is free but it a decent standard. Happy at the price for the night "

"Room clean .No charging points on sockets for phones etc. Staff generally helpful and well turned out. Food: gtasty and well presented and reasonably priced BUT only scrambled eggs on the breakfast menu!!! The help yourself breakfast menu is NOT appreciated by most guests in my experience. The toaster doesn't really work and the food in the heated trays is generally luke- warm by the time guests have got their own tea toast etc and returned to the table. Confusion amongst staff and customers re price of drinks at Happy Hour: drinks should be half price not two for one. Then everyone would understand the system and singles would not be forced to have two drinks when they only wanted one. "

"Great central location. Every amenity. Fantastic spa and pool. "

"Yes"

"Beautiful home with everything you needed. The only downside we found was the games room was cold and took a long time to warm up.The hot tub went down to 35 degrees at 5pm and could not be used in the evenings, we have one ourselves and this should not be the case, it should be at the right temperature at all times, other than when it is used, then it should get back up to temperature with in hour or so, but this did not happen, so could not be used as thought until 10pm. A lot of the games had pieces missing so again could not be used "