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"The internet was very spotty. It didn’t bother me but a business traveler might have issues with such an unreliable internet connection."

"Staff was excellent! Helpful and kind."

"Great pool, friendly attentive staff, multiple restaurants. Felt like a (smaller) Las Vegas resort, but super close to Times Square"

"Went there for our wedding anniversary anniversary. Had an absolutely amazing time. Really well coordinated by the concierge staff, including Eric"

"Great hotel and great location"

"This was our first time in NYC and staying at the Ace Hotel came highly recommended by a family friend! It did not disappoint - great location in mid-town, just a short walk away from all major subway stations and the Empire state building, making our trip super accessible and easy to navigate. The main lobby itself is just such a vibe and is always bustling with people having coffee, drinks or working. Our Medium King room was nice and spacious, the bed/pillows were super comfy and the...