Find all hotels by Independent in Serena, IL

"Clean. Low water pressure. Very slow elevator."

"This was one of the worst hotel stays I've ever experienced, but since I had paid and was from out of town I stuck it out until morning. The property is basically falling apart. Several moldy or broken ceiling tile. The bathroom had been aggressively caulked with spotted stains of growth still slowing. A large chipped gash was in the tub. They were stains all over the back of the door. The lobby bathroom is accessible to the attached bar grill, with all the association of what to expect a bar bathroom to be. Extremely disappointing experience. "

"nice staff, clean room, great breakfast"

"Clean rooms. Shower had excellent water pressure "

"Non of the restaurants were open. We couldn’t bring outside food in my kids got sick and I explained to the manager if I can get some credit back since I was leaving a whole day early and nothing was done. "

"Good staff. Bathroom could be better. Could be better for the price"

"Cozy cabin, lots of activities to do around the area, good communication with staff"

"It was absolutely amazing the only downside which is not any of the staffs fault is that the fire alarm went off at about 3:30am but other than that it was a terrific stay and I will be back!"

"The hot tub was not working. Very unfortunate since the hot tub was one of the reasons we chose this hotel. We did not eat breakfast so cannot comment on the food. Thursday night was great. Friday night was terrible. There was loud music & noise until 4:30am. I didn’t get to sleep until 5:00. "