البحث عن فنادق في Richmond من SAR 384

"The room I stayed in was absolutely beautiful, and every little detail was thought of. Very clean, smelled great, quiet. I only stayed one night but will definitely be back!"

"The resort itself stood out so beautiful!"

"Room was great, clean"

"Excellent"

"When we were there, our floor, including our room smelled of feces. We checked other floors and they didn’t smell like that. We asked the front desk for assistance and they told us to just run the water. It did not help. We asked for other rooms, they said they were fully booked and couldn’t accommodate that. They did not do anything to assist, nor did they provide anything to comp us for the terrible smell on our floor and in our rooms, except give us an air freshener spray, but only when we...

"Property was in a stellar location. Clean and cannot complain about service. It was a great spot for the price."

"The resort is large, and very beautiful. There are loads of restaurant choices, from Subway and pizza to upscale restaurants by famous chefs. We ate dinner at Hell's Kitchen, and it was fantastic. We had lunch at Martha Stewart's Bedford, and it was quite good. The spa is lovely, the pool and hot tubs were sooo relaxing, and Lisa, my masseuse was wonderful. I was there with my sisters, we had adjoining rooms, and we had a fantastic time!"

"Staff were super nice . Breakfast was good. Room was a little outdated but very clean. Bed was comfortable. There wasn’t a microwave or USB ports . Not too far from the casino and they have a shuttle that runs every half hour until 3am. I would definitely stay here again."

"Convenient for my trip. Price was right."

"Quaint clean comfortable inn right in the heart of Mystic. Excellent service. Big rooms, big indoor pool, nice casual breakfast."

"Bed was super uncomfortable. Walls are thin, you can hear the people talking through the walls. Soap and shampoo are poor quality."

"Rooms need a little updating and better cleaning. Pretty sure I saw old blood on the bed sheets. Don’t like how the bathroom sink was outside of the bathroom. Room service never came. I seen them in the hallway and asked if we could get our room cleaned and new towels. But got nothing. Room key didn’t work a couple times, had to go to the front office but they gave new room keys quick. Could hear the people next door loud and clear. So that was a little annoying "

"The staff- when you could find them tried to be helpful. The walls are thin so we were kept up all night by loud groups on every floor. There is no security and people kept propping stairway door to outside open at night. Our keys cancelled out because staff person who gave us 3 keys did not know room card system can only handle two keys. It took hours to check in - not clear why. Our room had water damage under window."

"Weren’t told of any of the amenities when checking in and learned from other staff about cookies, breakfast etc. pool was cloudy due to someone getting sick in it. Room was exceedingly HOT even when we turned off all heat sources. The heat issue plus Bathroom being set for 88 making my wife sick almost every night of our stay. Being just below the fourth floor lounge in 304 meant we hear all the footsteps and activity of equipment on the 4rth floor in the early hours. For 400+ per night...

"This is our second time staying here at we LOVE it!! I'm not sure I remember her name but I think it is Mia or Mya? She is so lovely and has checked us in on both travel occasions! She is very kind and is very personable. "

"You need to clean up your parking lot . It’s dirty and it stinks. That’s why I give a 4 star on condition of the property. Your staff need to be trained more with customer service. Some of them looks serious and don’t have welcoming personalities "

"First time going and it was a good experience "

"Room was small but clean and bed was comfortable. Bathroom door wouldn't stay shut. Staff was very helpful. Would recommend for a simple, no frill night or two. :)"

"Room was clean but the pillows and the bed need an upgrade ."

"The rooms were musty and smelled like wet dogs."