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"Room and beds were fine. The pool was disappointing. It was dirty - there were hairs and flecks of dirt and skin visible all over the surface of the water. Poor filtration system. No showers, toilets or changing rooms in the pool area. No complimentary coffee. There was no yoga mat in the gym. The breakfast was not included and was very expensive plus the staff expected a gratuity for service. The staff was generally friendly and the location is good for those wanting to visit the botanical...

"The stay itself was good , no actual complaints about the room or front desk staff at all.The room smelled a little funny at first but it went away that wasn’t really a concern.What DID concern me was how rude the bar staff was on Saturday night of our stay.We were from out of town and didn’t know the rules there and when they were told to us the bartender was extremely rude unprovoked we tried to deescalate the situation but as we were walking away he was screaming , cracking jokes with the...

"The breakfast menu was fresh and complete each morning - the staff kept everything full and clean.The kitchen seemed to have everything needed."

"Love it. "

"The room temperature has to be controlled from the front office . The room temperature was up and down whole stay. Even though we to call the front office couple times per day, the room temperature was up and down and not comfortable. The environment was cozy and calm."

"Terry at the front desk was excellent! She helped me with a complicated stay involving my elderly parents who were ill and had to leave early."

"Everything was good!"

"I loved everything"

"Always a great experience. The staff makes the hotel amazing. Thank you to Jaime and Natalie. You are greatly appreciated !!"

"Really enjoyed our 3-night stay at this hotel. I am picky and this was Hampton Inn was clean, the staff was friendly, and they allowed my golden retriever!! Highly recommend!!"

"Good location and environment. Staff is very nice."

"Great stay very clean, breakfast was delicious!! Blankets were super comfy thank you guys."

"Great hotel in the north burbs! Stayed 1 night for the Charlie Puth concert with my daughter. Staff was AMAZING! I'd definitely come back for a little weekend getaway 💓"

"Clean room,great food "

"Great stay. Good breakfast and clean room with everything working good."

"Great pet friendly hotel in a great location in downtown Evanston. Rooms are stylish and clean and cooked to order breakfast is convenient and tasty."

"Awesome room & great breakfast spread every morning. Very quiet except for a bit a freeway noise, which was not too bad. Great location, central to many places to visit"

"The staff very ny"

"Very nice hotel, clean. Overall good experience."