"Great time"

"I reserved a veranda room but was assigned a room that faced a wall and an area of dirt, with neither a view nor a usable balcony. When I brought this to the staff’s attention, I was told there was nothing they could do because the hotel was at capacity. This was surprising, as we arrived around 1:30 PM, well before the official check-in time. So it was unclear how the property could already be fully booked. Unfortunately, this meant we did not receive the room type we had paid for, and the...

"Nice property. not so convinient location at end of Shelter Island"

"The staff was good to work with. Food was below par. We upgraded for 150 dollars so our view of the parking lot would be better. Our view was at the room on the other side of the center area. Not that great, "