"The staff was very friendly and accommodating. Property is beautiful - right on the Bay - with tons of fun activities right on site. Food in the restaurant was delicious. The only concern was the loud music that was being played in the park next to the hotel until 9:45 p.m. on Sunday night. But that was it."

"I reserved a veranda room but was assigned a room that faced a wall and an area of dirt, with neither a view nor a usable balcony. When I brought this to the staff’s attention, I was told there was nothing they could do because the hotel was at capacity. This was surprising, as we arrived around 1:30 PM, well before the official check-in time. So it was unclear how the property could already be fully booked. Unfortunately, this meant we did not receive the room type we had paid for, and the...

"Very beautiful place...its extremely pricey. The amount booked on Expedia was not what was charged. There are alot of additional charges once at the property. In addition, the rooms we booked were not what we received. We booked 2 deluxe kings but received one standard and one deluxe king room. We were told by the general manager he would deduct $200 dollars for the wrong room, but never received the deduction. When we went to check out the Supervisor told us lies that the king deluxe was the...

"The staff was good to work with. Food was below par. We upgraded for 150 dollars so our view of the parking lot would be better. Our view was at the room on the other side of the center area. Not that great, "