"We had a few problems at the beginning - two lamps in the room not working. not easily solved with a receptionist who was pleasant, but didn't speak English. But Jack the Manager did his best to help and sort things out. It didn't help that we were staying over the hottest June day on record and our room was like an oven! But for our 2nd night, Jack found us another room that was much cooler and generally nicer, so full marks to him for arranging that for us. His help was much appreciated. A...
"We had a few problems at the beginning - two lamps in the room not working. not easily solved with a receptionist who was pleasant, but didn't speak English. But Jack the Manager did his best to help and sort things out. It didn't help that we were staying over the hottest June day on record and our room was like an oven! But for our 2nd night, Jack found us another room that was much cooler and generally nicer, so full marks to him for arranging that for us. His help was much appreciated. A...
Ian